Overview
ISO 27001 Certified
ISO 27001 Certified

Product video
Ligo is a digital service platform designed to transform how companies connect with their customers. Built on a modular architecture, Ligo allows businesses to activate only the solutions they need, whether is a Chatbots, Omnichannel Service, IVR, CRM, or Generative AI - all in one place.
With an intuitive no-code interface, organizations can design complete and personalized customer journeys without technical complexity. Each module integrates seamlessly, ensuring efficiency, scalability, and compliance with privacy regulations such as LGPD and customer service standards.
Available modules include:
Chatbots: Automate interactions with AI across multiple channels. Omnichannel Service: Centralize communication from WhatsApp, voice, email, webchat, and more. IVR (Interactive Voice Response): Create intelligent, cognitive IVRs powered by Generative AI. CRM: Manage customer data, track service history, and improve personalization. Generative AI: Optimize processes and deliver smarter, faster, and more contextualized experiences.
Key benefits of Ligo:
No-code design for rapid implementation. Reduced operational costs through automation. Personalized, intelligent service experiences that increase customer satisfaction. Full compliance with data privacy and customer service regulations. Flexibility to activate modules as business needs evolve.
Ligo enables companies to maximize the performance of their service operations and contact centers without needing to expand headcount. By centralizing all solutions into one platform, organizations can eliminate silos, streamline processes, and scale more efficiently.
Whether your goal is to improve first-contact resolution, reduce waiting time, expand digital channels, or adopt Generative AI in customer service, Ligo provides the technology and flexibility to make it happen.
Visit our website to learn how Ligo can help transform customer relationships and optimize your service operation: https://ligo.cloud/plataforma/Â
Highlights
- Activate only the modules you need: Chatbots, Omnichannel Service, IVR, CRM, and Generative AI - all integrated in a single platform.
- Design personalized customer journeys with a no-code interface, ensuring scalability, security, and compliance with LGPD and service regulations.
- Reduce costs, improve performance, and scale your contact center and service operations without hiring more staff.
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/unit |
---|---|---|
Processing minutes | Amount of time callers spend interacting with the IVR | $0.007273 |
Number of externally apis calls | Count of requests made to external APIs (batch of 100) | $0.0182 |
Number of times our data API was called | Count of requests made to the IVR data (report) API (batch of 100) | $0.0182 |
Number of characters used with TTS | Number of characters used with Text-to-Speech (TTS) service (batch of 100) | $0.0036 |
Amount in seconds used with STT | Amount in seconds used with Speech-to-Text (STT) service | $0.001818 |
Adicional service units | Usage units of additional services | $1.00 |
Vendor refund policy
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.