Sold by: Complyrim
Deployed on AWS
Free Trial
AWS Free Tier
Root cause analysis tool for small and enterprise teams. Streamline incident and operational risk investigations with guided RCA workflows, AI assisted root cause identification, team collaboration, actionable insights, and audit ready exports.
Overview
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Dashboard view
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5 whys flow
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Corrective Action dashboard
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Prework questionnaire
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Report Dashboard
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Multi-incident Report generation
TraceRoot RCA by ComplyRim SaaS Tool is a root cause analysis application designed for compliance, risk, and operations teams in regulated and non regulated industries. Structured 5 step investigation process (PreWork, Causes, Fishbone, 5Why, Actions) combined with AI Assist helps uncover true root causes faster, suggest potential causal links, and guide analysts in complex investigations, while documenting findings and exporting audit ready reports.
Benefits: Faster Resolution: Reduce mean time to resolution (MTTR) by up to 40% with AI assisted recommendations. Standardized Investigation: Ensures nothing is missed. Better Insights: AI driven root cause identification prevents recurring issues. Actionable Measures: Clear ownership and timelines for corrective actions. Continuous Improvement: Learn from past incidents and strengthen processes. Cost Reduction: Minimize downtime and optimize team productivity.
Key capabilities include: Industry aligned templates for banks/finance, technology/enterprise, and fintech segments. Fully SaaS delivered: no on premises installation required. AI Assist in root cause workflows for automated recommendations and causal analysis. Role based access (Admin, Analyst, Viewer) and secure multi tenant architecture on AWS. Export formats: PDF and CSV for audit, compliance, and management reviews.
Key Features: Guided RCA workflow (PreWork, Possible Causes, Fishbone, 5Why) enhanced with AI Assist suggestions. AI Assist provides data driven suggestions during the investigation, recommends relevant past incidents, and accelerates root cause identification. Standard reporting templates: Audit Focused, Multi Incident Management. Secure SaaS delivery on AWS with encryption in transit and at rest. Multi tenant single region architecture with optional region expansion roadmap. User friendly UI built for fast adoption. Enterprise Security: End to end encryption (TLS 1.3), Multi factor authentication (MFA), RBAC with granular permissions, SOC 2 Type 2 compliant infrastructure. AWS Native Architecture: ECS Fargate for auto scaling compute, RDS PostgreSQL with automated backups, CloudWatch integration for monitoring, Application Load Balancer with SSL termination.
Supported Industries: Banks & Financial Services Fintech Technology & SaaS Enterprises Business Operations & Compliance Teams IT Operations Teams: Streamline incident response and post mortem processes. DevOps Engineers: Integrate RCA with CI/CD pipelines and monitoring tools. Quality Assurance: Systematic defect analysis and process improvement. Manufacturing: Equipment failure analysis and preventive maintenance. Healthcare: Patient safety event investigation and risk management. Financial Services: Operational risk assessment and compliance reporting.
Use Cases: A regional bank investigating recurring process failures for regulatory audit readiness. A fintech analyzing multiple transaction dispute incidents and identifying systemic root causes with AI assisted guidance. An SMB operations team standardizing investigations across departments and building trend based risk dashboards.
Getting Started: Subscribe through AWS Marketplace Deploy using CloudFormation templates Configure your organization and users Start investigating with guided, AI assisted workflows Typical deployment time: 30 to 60 minutes
Free trial: 14 days.
Highlights
- Reduce incident recurrence through effective root cause elimination
- Cross Industry-aligned templates for Health, Education, Construction, banks/finance, technology/enterprise and fintech segments.
- Optimize team productivity with streamlined workflows and AI assist
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/month |
|---|---|---|
Basic Plan | Max 3 users , 1 Admin | $299.00 |
Standard Plan | Max 10 users, 1 Admin, Multi-incident report availability | $799.00 |
Premium Plan | Max 25 users, 1 Admin, Multi-incident report availability | $1,499.00 |
Vendor refund policy
Refunds follow AWS Marketplace Terms of Use. Eligibility: Refunds only for verified technical defects (RCA workflow use prevented), duplicate subscriptions, billing errors, or cancellations within 7 days of purchase with no material usage (no reports/exports). Process: Request via AWS Marketplace/Support. ComplyRim validates; AWS processes/issues. Non-Refundable: Subscriptions after 7 days; feature expectations, user error, or customer IT setup reasons. No partial refunds/credits.
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Delivery details
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