Sold by: ComplyrimÂ
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Root cause analysis tool for small and enterprise teams. Streamline incident and operational risk investigations with guided RCA workflows, team collaboration, actionable insights and audit-ready exports all in one cloud-native platform.
Overview
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Dashboard view
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5 whys flow
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Corrective Action dashboard
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Prework questionnaire
Transform Your Incident Response with Structured Root Cause Analysis: TraceRoot RCA by ComplyRim SaaS Tool is a purpose-built, cloud-native root-cause analysis application designed for compliance, risk and operations teams in regulated and non regulated industries. Structured 5-step investigation process (Pre-Work, Causes, Fishbone, 5-Why, Actions), repeatable methodology to uncover true root causes, document findings, and export audit-ready reports.
Key capabilities include: Industry-aligned templates for banks/finance, technology/enterprise and fintech segments. Fully SaaS-delivered: no on-premises installation required. Role-based access (Admin, Analyst, Viewer) and secure multi-tenant architecture on AWS. Export formats: PDF and CSV for audit, compliance and management reviews. Deployable via AWS Marketplace to leverage simplified procurement and billing.
Key Features: Guided RCA workflow (Pre-Work, Possible Causes, Fishbone, 5-Why). Standard reporting templates: Audit-Focused, Agile Compliance, Multi-Incident Management. Secure SaaS delivery on AWS with encryption in transit and at rest. Multi-tenant single-region architecture with optional region expansion roadmap. User-friendly UI built. Enterprise Security End-to-end encryption (TLS 1.3) Multi-factor authentication (MFA) RBAC with granular permissions SOC 2 Type 2 compliant infrastructure AWS-Native Architecture ECS Fargate for auto-scaling compute RDS PostgreSQL with automated backups CloudWatch integration for monitoring Application Load Balancer with SSL termination
Supported Industries: Banks & Financial Services, Fintech, Technology & SaaS Enterprises, Business Operations & Compliance Teams. IT Operations Teams: Streamline incident response and post-mortem processes. DevOps Engineers: Integrate RCA with CI/CD pipelines and monitoring tools. Quality Assurance: Systematic defect analysis and process improvement. Manufacturing: Equipment failure analysis and preventive maintenance. Healthcare: Patient safety event investigation and risk management. Financial Services: Operational risk assessment and compliance reporting.
Use Cases: A regional bank investigating recurring process failures for regulatory audit readiness. A fintech analyzing multiple transaction dispute incidents and identifying systemic root causes. An SMB operations team standardizing investigations across departments and building trend-based risk dashboards.
BENEFITS: Faster Resolution Reduce mean time to resolution (MTTR) by up to 40% Standardized investigation process ensures nothing is missed Knowledge base of past investigations accelerates future resolutions Better Insights Data-driven root cause identification prevents recurring issues Trend analysis reveals systemic problems before they escalate Actionable corrective measures with clear ownership and timelines Continuous Improvement Track action item completion and effectiveness Learn from past incidents to strengthen processes Build organizational knowledge and best practices Cost Reduction Reduce incident recurrence through effective root cause elimination Minimize downtime with faster, more accurate investigations Optimize team productivity with streamlined workflows Getting Started Subscribe through AWS Marketplace Deploy using our CloudFormation templates Configure your organization and users Start investigating with guided workflows Typical deployment time: 30-60 minutes
Free trial: 14 days with full functionality
Acceptable Use Policy: The software is provided for lawful business use only. You agree not to use it for any unlawful, fraudulent or malicious purpose or to violate applicable laws or third-party rights. Export Control & Compliance Disclaimer: The software may be subject to export control laws. You agree to comply with all applicable export and re-export control laws and regulations. Warranty & Limitation of Liability: Except as explicitly provided in the Agreement, the software is provided AS IS without warranty of any kind. In no event shall ComplyRim aggregate liability exceed the amounts paid by you in the prior 12-month period.
Highlights
- Reduce incident recurrence through effective root cause elimination
- Cross Industry-aligned templates for Health, Education, Construction, banks/finance, technology/enterprise and fintech segments.
- Optimize team productivity with streamlined workflows
Details
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Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic Plan | Max 3 user | $299.00 |
Standard Plan | Max 10 user | $799.00 |
Premium Plan | Max 25 user | $1,499.00 |
Vendor refund policy
Refunds follow AWS Marketplace Terms of Use. Eligibility: Refunds only for verified technical defects (RCA workflow use prevented), duplicate subscriptions, billing errors, or cancellations within 7 days of purchase with no material usage (no reports/exports). Process: Request via AWS Marketplace/Support. ComplyRim validates; AWS processes/issues. Non-Refundable: Subscriptions after 7 days; feature expectations, user error, or customer IT setup reasons. No partial refunds/credits.
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