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    OpenText Operations Bridge - SaaS

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    Sold by: Open Text 
    Full stack AIOps - Automated event and performance monitoring for multi-cloud and on-premises environments.
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    OpenText Operations Bridge - SaaS

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    Sold by: Open Text 

    Overview

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    OpenText Operations Bridge (OpsBridge) monitors your IT environment and consolidates data from existing tools. It applies automated discovery, monitoring, analytics, and remediation to data across the traditional, private, public, multi-cloud, and container-based infrastructure. OpsBridge automates AIOps with machine learning and analytics, reducing events and accelerating root cause identification and remediation. Executive stakeholders gain actionable insight on their mobile devices with tailored dashboards showing critical status, business, and IT KPIs.

    OpenText Operations Bridge SaaS requires a minimum of 5000 units to be selected or one of the enterprise packages defined. For more information on the licensing, please refer to the Operations Bridge SaaS Service Description that can be found here: https://www.microfocus.com/en-us/legal/software-licensing 

    Highlights

    • Automate AIOps & remediation. Utilize advanced correlation, analytics, and automation to improve root cause analysis, and reduce mean time to repair (MTTR)
    • Centralize performance & event management across all data types from 200+ domains, feed signals to AIOps
    • Provide actionable insights in real-time for faster decision making

    Details

    Delivery method

    Pricing

    OpenText Operations Bridge - SaaS

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (6)

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    Dimension
    Description
    Cost/12 months
    Foundation Package
    5000 Nodes\URL and 3 Integration Endpoints
    $1,007,940.00
    Advanced Package
    5000 Nodes\URL, 3 Integration Endpoints and 200GB DataLake Expansion
    $1,038,328.00
    1 Premium Unit
    Includes monitoring of a node\URL, agent-based or agentless
    $193.00
    1 Integration Endpoint
    One integration with one 3rd party endpoint
    $14,980.00
    Datalake Expansion
    Datalake Storage Expansion /100GB
    $214.00
    Data Egress Expansion
    Data Egress Expansion /1TB - for data sync out of the Datalake
    $1,541.00

    Vendor refund policy

    No Refund Available

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    OpenText OpsB-SaaS includes an extensive online contextual help to aid with tailoring and configuration of OpsB to align with your business requirements. Full documentation of the capabilities of Operations Bridge - SaaS solution, and the optional capabilities outlined in this service description is available at: https://docs.microfocus.com/itom/OBS:SaaS/Home  . Leverage also the OpenText Operations Bridge practitioners community: https://community.microfocus.com/it_ops_mgt/ops_bdg/  OpenText staffs and maintains a 24x7x365 Service Operations Center, which will be the single point of contact for all issues related to the support for OpenView SMAX SaaS, through an online support ticket system. The OpenText Support Team will either provide support to the Customer directly or coordinate delivery of this support. For SaaS support will be done in English only. Online support is available at My Account.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    35 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Shubham D.

    Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge)

    Reviewed on Apr 18, 2023
    Review provided by G2
    What do you like best about the product?
    Users particularly value OpsBridge's capacity to combine data from several sources and present a single, comprehensive picture of an organization's IT infrastructure. This facilitates the prompt identification and resolution of problems by IT teams, minimising downtime and enhancing overall IT operations performance.

    OpsBridge also gives IT teams the ability to proactively identify potential issues and take corrective action before they worsen. These advanced analytics capabilities include machine learning and AI. This helps to increase IT efficiency and minimise the workload on IT employees.

    The adaptability and scalability of OpsBridge are further benefits. It is the perfect answer for businesses with complex and varied IT environments since it can be readily integrated with other IT tools and technologies. Also, it is ideal for little businesses as well as larger ones and can scale to meet their demands.

    Users often like OpsBridge's extensive features since they make IT operations simpler and raise the efficacy and efficiency of IT teams as a whole.
    What do you dislike about the product?
    It's important to keep in mind that OpsBridge could have some restrictions or difficulties, just like any other software solution. For instance, if a user has a complicated IT infrastructure with many different systems and apps, they may find the initial setup and configuration to be difficult.

    In addition, some users have complained that the user interface is less understandable and user-friendly than those of other IT operations management products. Yet, this is arbitrary and may change based on personal preferences and background.
    What problems is the product solving and how is that benefiting you?
    Many issues with IT operations management are resolved by OpsBridge, especially in large and complex IT settings. The following are a some of the frequent issues that OpsBridge assists in solving:

    IT infrastructure is frequently managed by separate teams or departments, each of which makes use of a different set of tools and technologies, in siloed IT systems. This can result in a lack of visibility into the overall IT environment, which makes it challenging to quickly identify and address problems. OpsBridge assists in combining data from several platforms to present a uniform, single view of IT infrastructure.

    Reactive problem-solving: Conventional tools for IT operations management put the emphasis on spotting and responding to problems as they arise. OpsBridge, on the other hand, use cutting-edge analytics and machine learning to proactively spot possible issues before they worsen. This lessens downtime and enhances the effectiveness of IT operations as a whole.

    OpsBridge may help organisations in a variety of ways by tackling various issues, such as:

    Enhanced productivity: OpsBridge assists in streamlining IT processes, lessening the workload on IT employees and enhancing productivity in general.

    Faster issue resolution: OpsBridge gives users a consolidated, single picture of IT infrastructure, making it simpler to locate and swiftly fix problems.

    Increased reliability and performance: OpsBridge helps to increase the reliability and performance of IT infrastructure by proactively recognising and correcting possible problems, which reduces downtime and enhances user experience.
    Information Technology and Services

    Micro focus - operation manager

    Reviewed on Apr 23, 2022
    Review provided by G2
    What do you like best about the product?
    The environment it has is very user friendly which makes every action clear and easy.
    What do you dislike about the product?
    During the daylight changes of Munich timing, the timing differed while placing servers in maintenance mode.
    What problems is the product solving and how is that benefiting you?
    Alert incident creation, alert suppression, server suppression, server maintenance.
    Banking

    Monitor your environmets with using MF OMi

    Reviewed on Jun 26, 2019
    Review provided by G2
    What do you like best about the product?
    With using Micro Focum OMi, you can integrate all Micro Focus Product. for example, you can integrate MF OMi, MF SiteScope, MF NNMi and MF OO on your OpsBridge. you can monitor all alerts at the same screen.
    What do you dislike about the product?
    The product is good but support is really bad. Micro Focus Support team is not good. If you can open a case, no one serve good solution. The support engineers want the logs only and they can not do anything
    What problems is the product solving and how is that benefiting you?
    we can collect all our alert on one ObsBrigde dashboards with using Micro Focuc OMi.
    Recommendations to others considering the product:
    If they want to collect and see all alert at the same dashboard, they can use OMi
    Banking

    Good product but support is bad

    Reviewed on May 14, 2019
    Review provided by G2
    What do you like best about the product?
    TBEC functionality
    Dashboards and open options for any 3rd party integration
    What do you dislike about the product?
    Use of Monitoring Automation
    Disconnect between product development team for agents, management pack and OMi
    What problems is the product solving and how is that benefiting you?
    Event corelation and integration with 3rd party products
    Information Technology and Services

    Best for advance monitering and monitoring

    Reviewed on Apr 22, 2019
    Review provided by G2
    What do you like best about the product?
    Micro Focus Ops Bridge's biggest strength is AI monitoring and analysis from events from different sources.
    Also it has features for google cloud platform that is also very helpful
    What do you dislike about the product?
    The main issue with the product is it removed dependency from Java Technology and the user interface is very complex even for experienced resources.
    What problems is the product solving and how is that benefiting you?
    This product is very effective for AI monitoring and analysis. In new release it has added with some new features which can solve a lots of business problems.
    Recommendations to others considering the product:
    Its one of the best product for Monitoring but the team should pay attention on User interface.
    View all reviews