Listing Thumbnail

    Cherwell ITSM as a Service

     Info
    Cherwell ITSM as a Service gives you all of the power and flexibility of Cherwell without the need to manage your own ITSM environment.
    Listing Thumbnail

    Cherwell ITSM as a Service

     Info

    Overview

    Play video

    Cherwell IT Service Management (ITSM) is a comprehensive suite of solutions designed to help IT organizations deliver on the goal of providing powerful employee and customer experiences. With built-in support for 11 Pink Verified ITIL applications, a powerful automation engine, and an extensive array of out-of-the-box integrations, Cherwell ITSM enables you to rapidly meet the changing and growing demands across your organization.

    Cherwell's Low-Code design accelerates the creation of dashboards, service portals, forms, process workflows, task automation, searches, and more. This results in faster and less costly initial deployments, quick roll out of enhancements, processes and services, and smoother upgrades.

    This bundled offer, built exclusively for AWS Marketplace, includes the full Cherwell ITSM suite of applications as well as complementary tools within Cherwell's marketplace to extend the value of service management across the enterprise. This includes solutions for HR Service Management, Facilities Management, Information Security Management, Project Tracking, and Customer Service Management. The bundle also includes training credits to ensure your organization is prepared to maximize the full benefit of an advanced ITSM solution.

    For flexible payment terms and alternate license counts and to ensure Cherwell Professional Services is engaged to help you be successful, please contact us for a private offer:

    https://pages.cherwell.com/aws.request-private-offer.html 

    Highlights

    • 11 Pink Verified ITIL applications and access to complimentary tools through Cherwell's exchange
    • Adaptive mobile user experience
    • Includes both test and production environments to test changes before applying them to your production environment

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Cherwell ITSM as a Service

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    36-month contract (3)

     Info
    Dimension
    Description
    Cost/36 months
    Tier 1
    50 concurrent user BUNDLE (see above for bundle description)
    $496,800.00
    Tier 2
    100 concurrent user BUNDLE (see above for bundle description)
    $849,600.00
    Free Trial
    30 Day Free Trial
    $0.00

    Vendor refund policy

    Refunds are not available

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Cherwell Software offers 24/7/365 customer support to all customers

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Similar products

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    No customer reviews yet
    Be the first to write a review for this product.