Sold by: Cisco Systems, Inc.
Deployed on AWS
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Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure
4.5
Overview
Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
Duo Essentials is a strong security-first IAM solution that includes:
Duo Directory: simplify your identity stack using Duo as your source of truth for identity and security, removing the need for an external authentication source.
Phishing-resistant MFA: prevent MFA bypass with Duo Proximity Verification by verifying the authentication and access devices are in close proximity.
Duo Single Sign-On (SSO) with Duo Central: provide a consistent user experience and easy application access with a single login.
AI Assistant: AI-powered conversational interface that helps administrators in their daily workflows.
Complete Passwordless: enable an end-to-end passwordless experience from initial enrollment to authentication without falling back to passwords or reliance on third-party identity providers.
Trusted Endpoints: block access from unknown, unregistered devices and only allow trusted devices to gain access to resources.
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.com
Highlights
- Duo delivers a unified, security-first IAM solution with robust, phishing-resistant multi-factor authentication, protecting organizations from identity-based threats across their entire authentication chain.
- Duo simplifies identity management by consolidating components like Duo Directory, single sign-on, and passwordless authentication, reducing total cost of ownership and streamlining both user access and administrative tasks.
- The platform leverages AI for continuous identity monitoring and offers features such as Trusted Endpoints and an AI-powered assistant, ensuring proactive threat detection and enhanced productivity without complex implementations.
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Dimension | Description | Cost/12 months |
|---|---|---|
Duo Essentials | per 50 users | $1,800.00 |
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For support information please visit - https://duo.com/support
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Updated weekly
By Cisco Systems, Inc.
By JumpCloud, Inc.
By One Identity
Top
10
In Data Analysis, Centralized Identity Management
Top
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In Application Servers
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100
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Standard contract
No
No
No
Customer reviews
Priscilla V.
Effortless and Secure Logins Made Simple
Reviewed on Jan 09, 2026
Review provided by G2
What do you like best about the product?
This tool is straightforward to use, simple to learn, and helps make logging into sites feel much more secure.
What do you dislike about the product?
At times, it can be slow to send notifications or to load. This occasional delay can be a bit frustrating.
What problems is the product solving and how is that benefiting you?
As a student, I appreciate how it assists me in logging into websites and provides me with a sense of security during the process.
Insurance
Simple and Clean Admin UI Makes Management a Breeze
Reviewed on Jan 08, 2026
Review provided by G2
What do you like best about the product?
The admin console has a simple and clean UI.
What do you dislike about the product?
There should be better admin reporting options.
What problems is the product solving and how is that benefiting you?
MFA that could integrate across a wide variety of apps.
Mohammed Abdul Hafeez Qureshi
Centralized access has simplified secure logins and still needs richer dynamic identity features
Reviewed on Jan 07, 2026
Review from a verified AWS customer
What is our primary use case?
I have been working with Cisco Duo for close to three years now. As an administrator and IAM consultant, I use Cisco Duo primarily for Single Sign-On , MFA, or integrating applications with different security protocols. The whole point of having Cisco Duo is to ensure that you have a centralized point of managing where all devices, users, and identities are in your system or infrastructure.
It helps in securing the applications.
What is most valuable?
I think Cisco Duo's identity intelligence capabilities are effective as long as you give the right policies to them. Defining your own set of policies is crucial to successfully utilizing the product's advanced features.
The thing that I appreciate the most about Cisco Duo is the ease of setup. The implementation team does not have to spend more time on implementing or integrating the product. Their responsiveness is commendable, and they are easy to adapt to new trends in the market, which suits our business needs. The pricing of Cisco Duo is also quite reasonable compared to other products.
The Advanced Identity Threat Detection and Response feature is similar to what I explained regarding AI and identifying threats.
Windows Hello is a new feature Cisco Duo has started using recently. It allows a user to connect to the VPN and get access to applications without needing to re-enter passwords. Once a user is authenticated against the VPN in Cisco Duo, the Windows Hello feature allows immediate access to applications without requiring another password entry.
What needs improvement?
Conversational AI in Cisco Duo is limited in its current application. AI might help identify trends or user behavior as a threat, but its implementation needs to be directed.
So far, I have not seen much need for improvement in Cisco Duo. It is user-friendly and reasonably priced, but it lacks some dynamic identity management features compared to other products such as SailPoint.
What do I think about the stability of the solution?
From a stability perspective, I find Cisco Duo reliable as both products are hosted through AWS , contributing to a good security posture.
What do I think about the scalability of the solution?
I think Cisco Duo scales effectively with the growing needs of my organization. They are understanding our expectations regarding changes and feature add-ons.
How are customer service and support?
I have raised many queries with Cisco Duo's technical support, and they have provided prompt responses. If I need further explanation, they get on a call with me.
How would you rate customer service and support?
How was the initial setup?
The deployment of Cisco Duo is quite easy.
What about the implementation team?
The implementation team does not have to spend more time on implementing or integrating the product.
What was our ROI?
Regarding the ROI with Cisco Duo, resource saving is significant. When we use Cisco Duo for Single Sign-On , employees only need to remember a single set of credentials instead of multiple passwords. The ease in password resets for admins further enhances their business efficiency.
What's my experience with pricing, setup cost, and licensing?
The pricing of Cisco Duo is quite reasonable compared to other products.
Which other solutions did I evaluate?
I am currently working with ForgeRock and Okta as well as Cisco Duo.
What other advice do I have?
Cisco Duo has been purchased by the enterprise or the employer who is actually using it from the vendor. They would help you with all the initial setup, and later on, as your team expands or the infrastructure mingles with other vendors or partners, you would also need the product to have some sort of customization for the business needs.
It is easy with Cisco Duo. I have seen one of the products which is quite easier. The branding makes it easier for the customer to trust that this is a product coming from a safe zone. The interface of Cisco Duo from the administration console point of view is quite decent.
I endorse Cisco Duo and say that you should go for it. It is quite a good product and quite easy to get used to. My review rating for this product is seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Airlines/Aviation
Efficient, User-Friendly, and Robust Security Platform
Reviewed on Jan 06, 2026
Review provided by G2
What do you like best about the product?
This is an efficient and user-friendly solution that provides organizations with a robust and reliable security platform. Customer support is very prompt for any queries and Very easy to add the new account as well.
What do you dislike about the product?
So far, I haven't found any issues with this application on the iOS app.
What problems is the product solving and how is that benefiting you?
I used this for seamless authentication on my device.
Harpreet S.
Reliable Security and Easy Deployment, with Room for Enhancement
Reviewed on Jan 06, 2026
Review provided by G2
What do you like best about the product?
Cisco Duo distinguishes itself with its straightforward and dependable multi-factor authentication, robust security features, and user-friendly experience. It also offers device trust verification and enables rapid deployment for both cloud and on-premise applications.
What do you dislike about the product?
Cisco Duo has several drawbacks, such as its relatively high cost for smaller teams, which can be a barrier for some organizations. Users may also experience fatigue from frequent push notifications, and the process of setting up policies can be quite complex. Additionally, the reliance on mobile devices for multi-factor authentication can be inconvenient, and there are times when support responses are delayed or inconsistent.
What problems is the product solving and how is that benefiting you?
Cisco Duo addresses the issue of weak, password-only security by introducing robust multi-factor authentication and device trust verification. This solution helps defend against phishing attempts, credential theft, and unauthorized access. As a result, it enhances our overall security posture, lowers the risk of account compromise, and allows us to securely access both cloud-based and on-premises systems.