Sold by: Cisco Systems, Inc.
Deployed on AWS
Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure
4.5
Overview
Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
Duo Essentials is a strong security-first IAM solution that includes:
Duo Directory: simplify your identity stack using Duo as your source of truth for identity and security, removing the need for an external authentication source.
Phishing-resistant MFA: prevent MFA bypass with Duo Proximity Verification by verifying the authentication and access devices are in close proximity.
Duo Single Sign-On (SSO) with Duo Central: provide a consistent user experience and easy application access with a single login.
AI Assistant: AI-powered conversational interface that helps administrators in their daily workflows.
Complete Passwordless: enable an end-to-end passwordless experience from initial enrollment to authentication without falling back to passwords or reliance on third-party identity providers.
Trusted Endpoints: block access from unknown, unregistered devices and only allow trusted devices to gain access to resources.
Before subscribing, you are required to sign up on the Duo website https://signup.duo.com to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.com
Highlights
- Duo delivers a unified, security-first IAM solution with robust, phishing-resistant multi-factor authentication, protecting organizations from identity-based threats across their entire authentication chain.
- Duo simplifies identity management by consolidating components like Duo Directory, single sign-on, and passwordless authentication, reducing total cost of ownership and streamlining both user access and administrative tasks.
- The platform leverages AI for continuous identity monitoring and offers features such as Trusted Endpoints and an AI-powered assistant, ensuring proactive threat detection and enhanced productivity without complex implementations.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Duo Essentials | per 50 users | $1,800.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
For support information please visit - https://duo.com/support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Cisco Systems, Inc.
By JumpCloud, Inc.
By One Identity
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Sentiment is AI generated from actual customer reviews on AWS and G2
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Positive reviews
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AI generated from product descriptions
Phishing-Resistant Multi-Factor Authentication
Duo Proximity Verification prevents MFA bypass by verifying that authentication and access devices are in close proximity during the authentication process.
Unified Identity Directory
Duo Directory serves as a centralized source of truth for identity and security management, eliminating the need for external authentication sources.
Single Sign-On Platform
Duo Single Sign-On with Duo Central provides consistent user experience and simplified application access through a single login mechanism.
Passwordless Authentication
End-to-end passwordless experience from initial enrollment through authentication without password fallback or reliance on third-party identity providers.
Trusted Device Access Control
Trusted Endpoints feature blocks access from unknown and unregistered devices, allowing only registered and trusted devices to access organizational resources.
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across AWS services and third-party applications.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, with pre-built connectors for thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Standard contract
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Customer reviews
Manufacturing
Easy to Use, Simple Navigation, and Quick Troubleshooting
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
The product is very easy to use and the menu is simple to navigate. Also troubleshooting is very easy, as issue such as account lockouts and stated at the top of the page
What do you dislike about the product?
A few times, we’ve had an outage where users were unable to log on, and there didn’t seem to be any clear reason for it. However, after a few hours, users were able to log back on.
What problems is the product solving and how is that benefiting you?
It’s making us more secure by ensuring our users have to use MFA when connecting to our VPN and Office 365. It also helps reduce the attack surface that potential hackers could take advantage of.
Chris W.
Strong Security, but Repeated Prompts Get Frustrating
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
I like that Cisco Duo is easy to use. I installed the app and everything was functional. It does its job with fingerprint scans or mobile authentications, and it adds two-factor authentication and extra security for the money, student information, and institutional data I handle. I use it with everything at my institution and a few other apps, and it does what it’s supposed to do.
What do you dislike about the product?
I wish Cisco Duo were more seamless and didn’t ask me to authenticate so often. It can ask me to do the same thing over and over, even when I’m in the middle of getting ready for class. It’s also a pain when my phone is in another room and my watch keeps buzzing. I’ve had trouble switching it over when I change phones, too.
What problems is the product solving and how is that benefiting you?
I use Cisco Duo to make sure I’m actually who I say I am and add extra security for money, student information, and institutional data. It works across my university systems and other apps, using fingerprint or mobile authentication.
Jason J.
Cisco Duo Delivers a Smooth, Reliable MFA Experience with Strong Security
Reviewed on Oct 22, 2026
Review provided by G2
What do you like best about the product?
Cisco Duo strengthens security without making the login process complicated for end users. The Multi-Factor Authentication feature is simple and convenient especially with Duo Push which allows users to approve login request directly from their mobile devices. Add extra layer of protection when employees access company applications such as Microsoft 365 or remote VPN connection. Performance is very reliable with fast authentication; Duo push notification arrives quickly. Very flexible on its authentication methods including push notification, passcodes, security keys and support passwordless options. Overall, Cisco Duo provides excellent balance of security, usability and administrative control.
What do you dislike about the product?
Beyond its Cisco Duo's control, it becomes inconvenient when users experience delayed push notifications because of limited internet connectivity or if requiring to re-enroll their mobile devices. While the dashboard provide full security controls, configuring advanced authentication policies and troubleshooting integration issues can require technical knowledge.
What problems is the product solving and how is that benefiting you?
Cisco Duo helps reduce security risks, strengthen identity protection and support organization's Zero-Trust security strategy. Provides convenient sign-in experience for employees while helping IT team improve access control and reduce potential impact of compromised accounts.
David C.
Extra Security, but Cumbersome with Phone Dependence and False Alerts
Reviewed on Oct 22, 2026
Review provided by G2
What do you like best about the product?
It helps to verify the authenticity of the user who needs to access sensitive information on devices. Like with any device that allows access to private / personal information, this adds extra security.
What do you dislike about the product?
It can be cumbersome at times because the user has to have his/her phone handy all the time. Also, on my end, it has been known to trigger false alerts, sometimes in the middle of the night.
What problems is the product solving and how is that benefiting you?
Beginning since Covid, it has allowed for me to access important portals that are used by my organization. It has also allowed me to bypass having to input a separate password each and every time.
Automotive
Easy, Reliable MFA That Keeps Access Secure
Reviewed on Oct 21, 2026
Review provided by G2
What do you like best about the product?
I appreciate Cisco Authenticator's ease of use and reliable multi-factor authentication. I like how Cisco Authenticator keeps access secure without slowing me down.
What do you dislike about the product?
Sometimes I do not have my phone near and it seems upsetting when it repeats messages. But otherwise everything is very good. No bigger remarks for Cisco Authenticator.
What problems is the product solving and how is that benefiting you?
Cisco Duo solves the challenge of securing access to company resources by adding a strong layer of multi-factor authentication. This benefits me by providing secure and convenient access while reducing the risk of unauthorized account access.