Sold by: Tavant
Deployed on AWS
Free Trial
Tavant’s Multi-AI Agent architecture transforms Service Lifecycle Management.
Overview
Empower Employees. Delight Customers. Unlock Magical Experiences with AI Agents.
Tavant’s multi-AI Agent architecture transforms Service Lifecycle Management (SLM) operations by automating dealer requests, streamlining warranty adjudication, and providing 24/7 support for customers, OEMs, dealers, and distributors. Achieve faster resolutions, reduce manual effort, and deliver a seamless, optimized experience across your entire aftermarket ecosystem.
Real-Time Decision Support: Conversational AI Agent enables dealers and customers to access support anytime, resolving inquiries or service issues immediately.
Predictive Service Optimization: AI agents leverage predictive analytics to monitor equipment health, proactively schedule maintenance, and minimize unexpected downtime.
Enhanced Warranty Intelligence: By automating warranty claims processing and providing predictive insights into potential claims, AI agents streamline warranty management.
Highlights
- Intelligent Knowledge Management: AI Agent allows technicians and customer service reps to access insights and troubleshoot efficiently. This reduces time to resolution, improves first-call resolution rates, and enhances customer experience by quickly addressing complex issues.
- Intelligent Parts Management: AI agent-driven inventory forecasting and management help maintain optimal stock levels, ensuring the timely availability of spare parts. This prevents stockouts, minimizes excess inventory costs, and enhances overall service efficiency by aligning parts supply with real-time demand across the network.
- Seamless Supplier Collaboration: AI agents facilitate automated supplier recovery by tracking and managing contractual compliance, recovery requests, and failure reporting. This fosters collaborative supplier relationships, ensures accountability, and enables faster resolutions, ultimately supporting the aftermarket ecosystem
Details
Sold by
Categories
Delivery method
Latest version
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free for 60 days according to the free trial terms set by the vendor.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost |
|---|---|---|
ml.m4.xlarge Inference (Batch) Recommended | Model inference on the ml.m4.xlarge instance type, batch mode | $100.00/host/hour |
inference.count.m.i.c Inference Pricing | inference.count.m.i.c Inference Pricing | $1.00/request |
Vendor refund policy
Varies based on agreement with customer
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Amazon SageMaker model
An Amazon SageMaker model package is a pre-trained machine learning model ready to use without additional training. Use the model package to create a model on Amazon SageMaker for real-time inference or batch processing. Amazon SageMaker is a fully managed platform for building, training, and deploying machine learning models at scale.
Deploy the model on Amazon SageMaker AI using the following options:
Version release notes
TMAP includes significant updates such as TMAP Quality.AI, which uses AI-driven analytics to identify quality issues and drive continuous improvement. TMAP Connect.AI has enhancements for various AI modules, improving functionality and user experience. The Azure Marketplace Integration now supports sales and customer reviews. Additionally, the GTM plan for FY25 focuses on partnerships with hyperscalers like AWS, Microsoft, and Snowflake
Additional details
Inputs
- Summary
The format for input is always JSON
- Limitations for input type
- None
- Input MIME type
- application/json
https://suspectclaimmarketplace.s3.us-east-1.amazonaws.com/validation-input/input+1.json
https://suspectclaimmarketplace.s3.us-east-1.amazonaws.com/validation-input/input+1.json
Input data descriptions
The following table describes supported input data fields for real-time inference and batch transform.
Field name | Description | Constraints | Required |
|---|---|---|---|
TMAP | tmap is an R package designed for the visualization of spatial data. It supports various data types, including:
Spatial Data Frames: These are data frames with spatial attributes, often used for point, line, or polygon data.
Raster Data: This includes grid-based data | Default value: Yes
Type: FreeText
Limitations: None | No |
Resources
Vendor resources
Support
Vendor support
Tavant offers try before you buy POC options as well as full implementation services and follow the sun support .
BUSINESS hello@tavant.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
0 ratings
0 AWS reviews
|
1 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Bhanu P.
Best Warranty Managment Software
Reviewed on Jun 21, 2022
Review provided by G2
What do you like best about the product?
Agile
Quick setup without IT support and 24x7 availability
Flexible
Pay only for the modules required
CRM Integrated
Seamlessly integrated with Salesforce to enhance customer service
Scalable
Add/remove users as needed
Constantly Improving
Regular upgrades without additional investment
Reduced Warranty Costs
Reduction in paper based, fraudulent and out of warranty claims
Faster Cycle Time
Greater auto processed claims resulting in reduced claims processing time
Reduced Inventory
Reduction in parts inventory through better insights
Quick setup without IT support and 24x7 availability
Flexible
Pay only for the modules required
CRM Integrated
Seamlessly integrated with Salesforce to enhance customer service
Scalable
Add/remove users as needed
Constantly Improving
Regular upgrades without additional investment
Reduced Warranty Costs
Reduction in paper based, fraudulent and out of warranty claims
Faster Cycle Time
Greater auto processed claims resulting in reduced claims processing time
Reduced Inventory
Reduction in parts inventory through better insights
What do you dislike about the product?
NOTHING, this is integrated with SFDC, not a standalone software
What problems is the product solving and how is that benefiting you?
20%- Reduction in Total Warranty Spend
30%- Reduction in Claim Processing Time
50%- Increase in Supplier Recovery
More than 2%- Savings by Identifying Fraudulent Claims
100%- Elimination of Duplicate Claims
82%- Reduction in Claims Backlog
75%- Elimination of Paper in Process/ Communication
25%- Improvement in Product Return Cycle Time
30%- Reduction in Claim Processing Time
50%- Increase in Supplier Recovery
More than 2%- Savings by Identifying Fraudulent Claims
100%- Elimination of Duplicate Claims
82%- Reduction in Claims Backlog
75%- Elimination of Paper in Process/ Communication
25%- Improvement in Product Return Cycle Time