Sold by: IVCISAÂ
IVCISA Business Support Plan: proactive cloud support for up to six AWS or Snowflake accounts, ensuring operational efficiency and continuity.
Overview
The IVCISA Business Support Plan provides proactive technical support for organizations operating critical and production workloads across up to six AWS or Snowflake accounts. This plan focuses on enhancing operational efficiency, maintaining stability, and minimizing risks through continuous oversight, optimization, and guided cloud practices. Designed for companies that prioritize continuity, resilience, and performance, it helps teams strengthen their cloud operations while advancing their pathway to cloud maturity.
Highlights
- Proactive support to ensure stability, efficiency, and risk reduction in cloud environments.
- Coverage for up to six AWS or Snowflake accounts supporting critical and production workloads.
- Designed for organizations that prioritize continuity, optimization, and high-availability operations.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
IVCISA provides proactive technical support for the Business Support Plan, designed for companies operating critical and production workloads across multiple AWS or Snowflake accounts. Our team focuses on continuous optimization, operational efficiency, and risk mitigation to ensure stable, high-availability cloud environments.
Support includes proactive monitoring activities, guidance for workload optimization, best-practice recommendations, and incident response when required. The plan covers up to six AWS or Snowflake accounts and prioritizes continuity and resilience for mission-critical workloads.
Customers can reach our support team through:
Email: support@ivcisa.comÂ
Phone (US): +1-786-233-7647 Phone (Panama): +507-310-0956 Phone (Dominican Republic): +1-849-936-5557
Support is available during business hours (Monday to Friday), with response times aligned to the Business plan’s proactive support model. Our goal is to help customers maintain efficient, secure, and optimized cloud operations.
For additional information about IVCISA services, visit: