Sold by: WirelessCar
Vehicles today have the capacity of being continuously upgraded with technical capabilities during their entire lifetime. To manage digital services that are under constant change will become increasingly more important as the complexity of the vehicle increases. With Subscription Management, you will be in control.
Sold by: WirelessCar
Overview
Subscription Management makes it easy for vehicle manufacturers to manage digital services for their cars and customers throughout the entire vehicle life cycle. As a managed service run on AWS powered by AWS IoT Technologies, the product handles the relations between services, users, devices and vehicles.
Vehicle manufacturers can set up digital services they want to provide in an administration tool. Thanks to its unique vehicle rule engine, offerings can be tailored for specific markets, vehicles, models, or any other vehicle criteria. The digital services to be offered are displayed in the form of product variants, containing one or more services to which the customer can then subscribe.
Features and Benefits
Customer Offer Design
WirelessCar’s product organizes and manages car makers’ portfolio of digital services to ensure the right market offering towards the right target group.
- Vehicle manufacturers can define their offers and the entitlement rules that make it possible to filter out available services based on vehicle capabilities, market, user, or organization.
- Users can easily set up product variants per market and define everything from sales items, prices, discounts and customer-specific price lists. Service offers can be tailored to meet targeted customer segments.
Life Cycle Management
Subscription Management handles the entire commerce process of the managed services, such as subscribe/unsubscribe, expire, renew, upgrade/downgrade, inactivate, and terminate. Our product is connected and integrated with all content providers delivering a service either with onboard units or the cloud-based ecosystem.
Analytics
Monitor and view statistics related to service use and attractiveness. The insights gained into what plays well on the market will benefit sales, marketing, and R&D organizations; and help improve offerings and operations.
APIs and Integration Subscription Management comes with multiple integration APIs:
- Lifecycle event—Subscription information and order basis.
- Provisioning—API that sends service activation and deactivation commands to the cars by integrating towards a provisioning process.
- Master Data—Integrations to populate Subscription Management with vehicle and customer data.
- Customer portal—API that exposes the service plans towards an end customer portal.
Key Strengths
- Compared with other solutions on the market, our product has a clear focus on the specific nature of digital services for connected cars.
- Our OEM-facing interfaces enable you and your partners to build the user experience you want to offer your customers.
- Your key business systems – product information systems, customer relations management, and tools for customer support – can benefit from the value-adding data from our products.
- Our professional services get you off to a good start tackling a global implementation with all the local variations.
Highlights
- Comprehensive Digital Service Management: Subscription Management allows OEMs to efficiently manage digital services across the entire vehicle lifecycle, tailoring offerings based on vehicle, market, and user criteria.
- Lifecycle and Commerce Control: The product supports full lifecycle management of subscriptions, including activation, renewal, upgrade/downgrade, and termination, with seamless integration with onboard and cloud-based services.
- Analytics and Integration Capabilities: Offers robust analytics for service usage insights and multiple APIs for seamless integration with OEM systems, enhancing customer experience and operational efficiency.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
When you choose Subscription Management, you are investing in a platform designed for scale, reduced complexity, and shortened time-to-market. Our support model emphasizes a seamless digital service experience that is essential for distinguishing your offerings in the competitive automotive market. Here’s what you can expect:
- 24/7/365 Service: Our commitment to service excellence is unwavering. We manage and maintain service quality and availability round-the-clock, all year long, ensuring that our solutions are always operational and meeting the high standards we set together.
- End-to-End (E2E) Management: Navigating complex ecosystems with multiple software providers requires robust E2E management, which we provide to ensure seamless integration and operation.
- Customer-Centric Approach: By always wearing "end-user glasses," we proactively manage and improve our deliveries, focusing on creating exceptional user experiences and setting high industry standards.
- Advanced Life Cycle Management: We offer comprehensive lifecycle management to accommodate the unique technological needs of your vehicles, covering various telematics control units (TCU) models and software versions.
Our SaaS delivery model, complete with predefined service levels, allows you to launch quickly, scale efficiently, and better predict total cost of ownership, making Subscription Management a pivotal element of your business infrastructure.
For direct support, please contact: marketplace@wirelesscar.com