Effective incident response quickly brings control, stability and organization to the chaotic situation you may find yourself in, should a breach occur. How fast your organization can contain and recover is critical to limiting business disruption, reducing cost, and salvaging reputational damage.

As the Authority in Managed Detection and Response, we have been on the frontlines battling some of the world’s most advanced attacks. With our On-Demand 24/7 Incident Response service we are complementing our capabilities in threat disruption with emergency IR support, digital forensics investigations, and crime scene reconstruction efforts - all of which help determine the true extent of a breach, and can bear scrutiny in a court of law.

eSentire delivers Incident Commander level-expertise, industry-leading technology for remote access enabling 4-hour remote threat suppression, and battle-tested security leadership. When an incident strikes, you want us in your corner.

Obtain faster threat suppression, execution and time to value:

• Expedites response for quicker return to normal
• Alleviates burden on limited personnel and skillsets
• Contains and eradicates attackers from environment
• Supports crisis management, escalation and notification
• Determines extent of compromised data and handling of evidence
• Ensures the threat is completely discovered and eradicated
• Delivers a complete understanding of the full scope of a compromise
• Determines root cause and closes gaps ensuring no recurrence
• Minimizes potential business impact
• Returns systems to normal state of operations
• Supports third party and regulatory requirements

eSentire Incident Response Retainer services are available in two tiers:

1. eSentire IRR 24-hour SLA

• Threat suppression within 24-hours
• On-site response (boots on ground) within 24-hours
• Incident Response Plan development or assessment of current Incident Response Plan
• Phone support within 2-hours
• Hourly rate of $350 during engagement (no hours included within IRR subscription)

<p> 2. eSentire IRR 4-hour SLA * Threat suppression within 4-hours * On-site response (boots on ground) within 24-hours * Incident Response Plan development or assessment of current Incident Response Plan * Phone support within 2-hours * Hourly rate of $325 during engagement (no hours included within IRR subscription) * Hourly rate discounted to $275 for customer who already subscribe to Managed Endpoint Services from eSentire</p>