Sold by: Omnissa
Omnissa's own product experts plan, deploy, and migrate Horizon and Workspace ONE environments, reducing risk and accelerating time-to-value for enterprise IT teams.
Overview
Omnissa Professional Services for Horizon and Workspace ONE
Get hands-on help from Omnissa experts to plan, deploy, and migrate your virtual desktop and device management environments on AWS. Omnissa Professional Services accelerates time-to-value, reduces risk, and fills specialist skill gaps so your IT team can focus on strategic priorities.
How It Works
Omnissa experts partner directly with your team through structured engagements scoped to your specific needs. Whether you require a focused migration sprint, a full greenfield deployment, or ongoing operational support, each engagement is designed to transfer knowledge and build internal capability alongside delivering immediate results.
Engagement Types
Migration Sprint - Transition your existing Horizon or Workspace ONE environment to AWS with minimal disruption. Omnissa consultants assess your current state, design the target architecture on AWS, execute the migration, and validate the environment before handoff.
Greenfield Deployment - Stand up a new Horizon virtual desktop infrastructure or Workspace ONE unified endpoint management environment on AWS from the ground up. This engagement covers architecture design, AWS infrastructure configuration, product installation and integration, built-in security hardening, and operational readiness.
Ongoing Operational Support - Extend your team's capacity with Omnissa specialists who provide continued guidance on optimization, troubleshooting, and scaling your Horizon or Workspace ONE environment on AWS.
What You Get
Every engagement is structured to deliver tangible outcomes:
- Architecture and design guidance tailored to your AWS environment and organizational requirements
- Hands-on deployment and configuration by certified Omnissa product specialists
- Built-in security aligned with best practices for virtual desktop and endpoint management architectures
- Knowledge transfer sessions so your internal team can operate and extend the environment independently
- Reduced deployment risk through proven methodologies and expert oversight
AWS Integration
Omnissa Professional Services engagements are designed to leverage AWS infrastructure capabilities. Consultants work within your AWS environment to configure networking, compute, storage, and identity services that underpin Horizon and Workspace ONE deployments, helping you take full advantage of AWS scalability and availability.
Who This Is For
These services are built for mid-size and large enterprise IT teams and public-sector organizations that need to:
- Deploy or migrate Horizon virtual desktops on AWS quickly and reliably
- Roll out or optimize Workspace ONE for unified endpoint management
- Bridge internal skill gaps for complex infrastructure projects
- Accelerate projects that require deep Omnissa product expertise
Getting Started
Engagements are scoped through a private offer on AWS Marketplace. To begin, request a private offer through this listing to initiate a scoping conversation with the Omnissa Professional Services team. An Omnissa engagement manager will work with you to define the scope, timeline, and deliverables for your specific project before any commitment is made.
Omnissa Professional Services helps you go live faster with less risk, reduce errors during complex deployments, and build lasting internal expertise - so your investment in Horizon and Workspace ONE on AWS delivers results from day one.
Highlights
- Deployment and Migration Expertise: Omnissa's consultants bring product-level depth that third-party partners cannot match. They guide your team through design, architecture, deployment, configuration, and complex migrations using best-practice frameworks built from direct product engineering knowledge. New environments go live faster with less risk, built-in security, and optimized performance from day one.
- Specialist Expertise to Fill In-House Skill Gaps: Gain direct access to Omnissa product specialists with deep knowledge of Horizon virtual desktops and apps and Workspace ONE device management. This hands-on guidance helps mid-size and large enterprise IT teams and public-sector organizations accelerate projects, reduce errors, and adopt proven configurations without needing to recruit or train niche talent internally.
- Knowledge Transfer and Internal Capability Building: Omnissa engagements are designed to leave your team stronger after the project ends. Consultants partner directly with your staff throughout the engagement, sharing proven configurations, operational best practices, and architectural rationale so your organization can independently manage and evolve its Horizon and Workspace ONE environments going forward.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Omnissa Professional Services engagements include hands-on guidance from Omnissa product experts throughout the lifecycle of your Horizon and Workspace ONE environments.
During Your Engagement
Your assigned Omnissa project team serves as your primary point of contact for all engagement-related questions, including design decisions, configuration guidance, migration issues, and project scheduling. Omnissa consultants partner directly with your team to address issues as they arise during active project phases.
Getting Help
For questions about your engagement, contact your assigned Omnissa project team directly. If you need additional assistance or cannot reach your project team, reach out to Omnissa through their official support channels.
Omnissa provides customer support through the Omnissa Customer Connect portal at https://customerconnect.omnissa.com/home . Customers can access the portal to submit support requests, track issue status, and find product documentation.
For assistance with this solution - including deployment questions, troubleshooting, and service inquiries - please contact Omnissa through the Customer Connect portal. If you need help with billing, refunds, or subscription management related to your AWS Marketplace purchase, you may also contact AWS Marketplace Customer Support directly.
For the latest product documentation, knowledge base articles, and community resources, visit the Customer Connect portal.
Software associated with this service
Omnissa Horizon on Amazon WorkSpaces Core secures and delivers high-performance virtual desktops and apps to any device, anywhere, optimizing performance for variable network conditions.
Workspace ONE provides modern desktop and endpoint lifecycle management, patching, and automated app workflows under unified security controls.
App Volumes delivers application lifecycle management through on-demand delivery, slashes user downtime and pool complexity, while Omnissa DEX continuously measures, analyzes, and remediates issues to guarantee an intuitive, best-in-class employee experience.