EasyConnect secures production updates and accelerates deployments across Amazon Connect instances. It allows business users to manage key configurations without console access.
EasyConnect offers streamlined management of Amazon Connect instances, focusing on security and efficiency:
Secure Updates: It safeguards direct updates to Amazon Connect production instances through backup and restoration capabilities, allowing for quick rollbacks to stable configurations.
Accelerated Deployments: EasyConnect facilitates faster deployment of changes across various Amazon Connect instances (development, staging, production) by enabling copy and rollback functionalities.
Furthermore, EasyConnect empowers business users to manage key Amazon Connect configurations without needing console access, simplifying tasks such as:
Prompts - Multi-language support
Hours of operation
Dashboards
And more (features are continuously expanding)
More information on https://www.ynpact.com/easyconnect/
For private pricing and longer term (annual) use the "Request private offer" button.
Highlights
Secure Updates: It safeguards direct updates to Amazon Connect production instances through backup and restoration capabilities, allowing for quick rollbacks to stable configurations
Accelerated Deployments: EasyConnect facilitates faster deployment of changes across various Amazon Connect instances (development, staging, production) by enabling copy and rollback functionalities.
EasyConnect empowers business users to manage key Amazon Connect configurations without needing console access, simplifying tasks such as: prompts, multi-languages, hours of operations, dashboards etc
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
EasyConnect uses a single contract-based plan called Regular, billed by Units. You commit to a set quantity of Units for the contract term rather than paying per hour or per usage event. There are no separate tiers or instance sizes to choose from. All buyers subscribe to the same plan, and your cost scales with the number of Units you commit to. This plan covers the tool for managing your existing contact center instances, including configuration copy, backup, restore, prompt management, and dashboards.
Top-of-mind questions for buyers
What does one Unit represent for billing purposes?
The pricing table bills by Units under the Regular plan, but neither the table nor the seller site defines what one Unit maps to, such as an instance, a user, or a managed environment. Contact the vendor to confirm how Units are counted for your setup.
Does my cost change if I add more contact center instances to manage?
Your cost scales with the number of Units you commit to under the Regular plan. EasyConnect can manage instances across multiple AWS accounts and regions. If managing more instances requires more Units, your committed quantity and cost would rise accordingly. Confirm the exact mapping with the vendor.
Do I commit upfront or pay as I use the tool?
EasyConnect uses a contract model. You commit to a set quantity of Units for the contract term rather than paying per hour or per usage event. This suits continuous, ongoing management of your contact center operations rather than short-term or variable use.
www.ynpact.com
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EasyConnect secures production updates and accelerates deployments across Amazon Connect instances. It allows business users to manage key configurations without console access.
With the aim of speeding time to market, Ynpact has a strong expertise in Amazon Connect contact center deployments.
We come with a deep understanding of business drivers coupled with the technology constraints related to network, telephony and IT.
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