Sold by: Cloud Wizard Consulting
AWS Select Tier Partner delivering managed operations that empower your team - not replace it. 24x7 monitoring, incident response, and FinOps with 12-hour email response times.
Overview
Simplify AWS Operations with Expert Managed Services
Managing cloud infrastructure requires continuous monitoring, optimization, security oversight, and operational expertise. AWS Managed Operations by Cloud Wizard Consulting - an AWS Select Tier Consulting Partner - provides organizations with a dedicated team of AWS-certified professionals who proactively manage and support your AWS environment, enabling your business to focus on innovation rather than day-to-day infrastructure management.
Our team holds all AWS certifications, and our service follows AWS Operational Excellence and Well-Architected Framework best practices to ensure your cloud environment remains secure, reliable, cost-effective, and resilient.
Why Cloud Wizard Consulting
Cloud Wizard Consulting is an AWS Select Tier Consulting Partner and AWS Advanced Training Partner. We have trained more than 5,000 professionals and bring deep consultancy expertise to every managed operations engagement. Our approach is built on a core principle: managed services should empower your internal teams - not replace them. Every engagement includes knowledge transfer, operational runbooks, and monthly review sessions so your team grows more capable over time.
Proven Results: In a recent client engagement, our team identified optimization opportunities that reduced AWS costs by 40%, demonstrating our commitment to delivering measurable outcomes alongside operational excellence.
What is Included
24x7 Infrastructure Monitoring
Proactive monitoring helps identify and resolve issues before they impact your business.
- Infrastructure health and availability monitoring
- Resource utilization monitoring
- CloudWatch dashboard management
- Performance alerts and event monitoring
- Email response within 12 hours for non-critical issues
Incident Management and Operational Support
Our AWS experts assist with operational incidents and service disruptions.
- Incident response coordination
- Root cause analysis
- Service restoration guidance
- Operational troubleshooting and escalation management
- Monthly incident reporting
Performance Optimization
Continuous review of your AWS environment to improve reliability and efficiency.
- Resource rightsizing recommendations
- Performance tuning and storage optimization
- Compute and database performance recommendations
- Load balancing review
Cost Optimization and FinOps
Control cloud spending without compromising performance.
- AWS cost monitoring and monthly optimization reports
- Resource utilization reviews
- Reserved Instance and Savings Plans recommendations
- Resource tagging validation and cost governance
Security Operations
Maintain a strong security posture across your AWS environment.
- IAM best practice reviews
- Amazon GuardDuty and AWS Security Hub monitoring
- AWS Config compliance monitoring
- CloudTrail review and security posture reporting
Backup and Operational Resilience
- Backup monitoring and validation guidance
- Recovery readiness reviews
- Disaster recovery recommendations
- Operational resilience assessments
Governance and Operational Reviews
- Monthly operational health review
- Architecture recommendations and AWS Well-Architected guidance
- Capacity planning and operational documentation updates
Knowledge Transfer
Every engagement includes monthly operational review meetings, environment documentation updates, operational runbooks, best practices guidance, and knowledge transfer sessions.
Scope and Boundaries
Our managed operations service covers AWS infrastructure monitoring, guidance, and recommendations. Hands-on remediation is performed for infrastructure-level incidents within the agreed scope. Application-level code debugging, third-party tool management outside AWS, and custom software development are not included. Specific scope, supported account count, and resource limits are defined during the discovery phase.
Use Case Example
A mid-market SaaS company running 30+ microservices on AWS with a small internal DevOps team engaged Cloud Wizard after migrating from on-premises infrastructure. They needed 24x7 monitoring coverage and FinOps governance across two AWS accounts. Within the first quarter, our team identified rightsizing and Reserved Instance opportunities that reduced their monthly AWS spend by 40%, while providing operational runbooks that enabled their internal team to handle routine tasks independently.
Engagement Process
- Discovery and Environment Assessment (1-2 weeks): Scoping workshop to understand your AWS environment, workloads, and business objectives.
- Operational Readiness Review: Assessment of current monitoring, security posture, and operational gaps.
- Onboarding and Monitoring Setup: Configuration of monitoring dashboards, alerting, and communication channels.
- Managed Operations Transition: Handover to steady-state managed operations.
Highlights
- Empowering Teams, Not Replacing Them - As an AWS Select Tier Consulting Partner with all AWS certifications held across our team, we deliver managed operations designed to build your internal team's capabilities. Every engagement includes knowledge transfer sessions, operational runbooks, and monthly reviews so your organization grows more self-sufficient over time while maintaining 24x7 expert coverage and 12-hour email response times.
- Proven Cost Reduction and Performance Optimization - Our FinOps and performance tuning approach has delivered measurable results, including a 40% AWS cost reduction for a client engagement. We continuously identify rightsizing, Reserved Instance, and Savings Plans opportunities while optimizing compute, storage, and database performance across your environment.
- Security, Governance, and Operational Excellence - Strengthen your AWS posture with ongoing GuardDuty monitoring, Security Hub recommendations, Config compliance checks, and IAM best practice reviews. Monthly operational health reviews aligned with the AWS Well-Architected Framework ensure your environment evolves with your business objectives and maintains resilience.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Support During Your AWS Managed Operations Engagement
Cloud Wizard Consulting provides ongoing operational support to help you maintain a secure, reliable, and high-performing AWS environment. As an AWS Select Tier Consulting Partner, our fully certified team works as an extension of your IT organization, providing proactive monitoring, operational guidance, incident response, and continuous optimization throughout your engagement.
How to Reach Us
- Email: info@cloudwizardconsulting.com (response within 12 hours)
- Website: https://www.cloudwizardconsulting.com
Engagement Onboarding and Timeline
Each engagement begins with a Discovery and Environment Assessment workshop (1-2 weeks) to understand your AWS environment, workloads, support requirements, and business objectives. Based on this assessment, we define the scope of managed services, onboarding activities, service expectations, reporting cadence, and communication plan. Steady-state managed operations typically begin after the onboarding and monitoring setup phase is complete.
What Support Covers
- Infrastructure monitoring and operational health
- Incident management and troubleshooting
- AWS architecture and operational best practices
- Performance tuning and optimization
- Security monitoring and governance recommendations
- Cost optimization reviews
- Monthly operational reporting
- Knowledge transfer and operational guidance
Buyer Responsibilities
To ensure effective service delivery, buyers should provide:
- A designated technical and business point of contact
- Appropriate AWS account access and permissions
- Timely participation in operational review meetings
- Notification of planned infrastructure or application changes
- Collaboration during incident investigations when required
For support inquiries, service requests, or billing questions related to your AWS Marketplace purchase, please contact info@cloudwizardconsulting.com .