Sold by: SUDO Consultants
SUDO Consultants’ Sentiment Intelligence Solution, powered by AWS Comprehend, combines natural language processing with Agentic AI agents that automatically interpret sentiment, trigger actions, and route insights to relevant business units.
Overview
Our solution transforms passive analytics into action-oriented intelligence, enabling autonomous systems to respond, summarize, and act on customer sentiment across channels.
Agentic Sentiment Monitoring: Deploy AI agents that continuously monitor sentiment streams and flag urgent feedback or anomalies for immediate action.
Customizable Multilingual Models: Fine-tune models across languages and industries while enabling agents to adapt dynamically to tone and context.
Actionable Dashboards: Integrate with Quick Sight to visualize sentiment trends while Agentic AI agents generate summaries or automated reports.
Automated Feedback Workflows: Connect AI insights directly to CRM or ticketing systems, enabling self-initiated actions like escalation or follow-ups.
Continuous Learning Loop: Enable agents to refine understanding of sentiment nuances based on evolving data patterns.
Highlights
- From Insights to Action: AI agents that not only analyze sentiment but also act on it through pre-configured workflows.
- Real-Time Responsiveness: Immediate detection of customer dissatisfaction or opportunities, triggering autonomous business responses.
- Evolving Customer Understanding: Agentic AI that continuously learns and refines emotional intelligence for smarter engagement.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
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Support
Vendor support
As an AWS Premier Tier Partner SUDO delivers 24/7 world-class support. Website: https://sudoconsultants.com/contact-us/ Support: support@sudoconsultants.com Sales: sales@sudoconsultants.com