Sold by: GNS USA LLC
Business Analytics Service setup fee includes module deployment, configuration and built in customized reports.
The Business Analytics Service module for Genesys Cloud is an All-in-One analytics service that makes it easy to create custom reports and view them within the Genesys Cloud environment.
Sold by: GNS USA LLC
Overview
This service is based on two automated processes for data ingestion and processing: a Batch process for historical data and a Streaming process for real-time data.
These automated processes allow the movement of data from the Genesys Cloud platform through a data pipeline hosted on AWS to a database to be easily processed by BI (Business Intelligence) tools such as AWS QuickSight and visualized as reports and dashboards in the Genesys Cloud environment.
Highlights
- All In One Custom Reporting Solution for Genesys Cloud. Save time and money on report building and visualization Get Historical and Real-Time Reports 24/7 Monitoring 24/7 Support
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
24/7 Support info@business-analytics-service.com
Software associated with this service

Genesys
By Genesys
Genesys Cloud is a leading AI-Powered Experience Orchestration platform that delivers omnichannel customer experiences. Featuring virtual agents, sentiment analysis, and customer journey analytics, our solution empowers organizations to optimize their contact center and enhance unified communications across all channels.