Overview
Haiphen Platform Dashboard
Haiphen edge protocol intelligence platform landing page with real-time metrics and signal overview
Haiphen Platform Dashboard
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Multi-Platform Download and Deployment
Haiphen is a Semantic Edge Protocol Intelligence Platform purpose-built for enterprises operating industrial IoT, SCADA, and OT networks. It ingests raw edge protocol traffic - including Modbus, OPC-UA, BACnet, DNP3, and proprietary ICS formats - and delivers clean, normalized APIs that integrate directly into your existing security and operations stack.
The platform runs a six-stage automated investigation pipeline (security, network, causal, risk, graph, and supply chain analysis) that continuously evaluates signals across your edge environment. Each signal is scored, contextualized, and synthesized into actionable intelligence - without requiring manual triage or specialized protocol expertise.
Key capabilities include:
- Protocol parsing and normalization for 20+ industrial and edge protocols
- Real-time signal feeds with configurable alert thresholds and webhook delivery
- Automated vulnerability correlation against NVD, OSV, and GitHub Advisory databases
- Regulatory compliance monitoring for NERC CIP, IEC 62443, and NIST SP 800-82
- Supply chain risk analysis across connected vendor ecosystems
- API-first architecture with tiered access (Standard, Professional, Enterprise)
Haiphen is delivered as a fully managed SaaS - no agents, no appliances, no infrastructure to maintain. The platform runs on a global edge network with sub-second response times and 99.9% uptime SLA. Data is encrypted at rest and in transit, with SOC 2 Type II compliance in progress.
Whether you are a utility managing SCADA networks, a manufacturer securing production lines, or a systems integrator delivering OT security services, Haiphen provides the protocol intelligence layer your stack is missing.
Highlights
- Real-time edge protocol parsing and normalization - ingest raw ICS/SCADA, Modbus, OPC-UA, and BACnet traffic into clean, structured APIs with sub-second latency and zero on-premise infrastructure
- AI-powered six-stage threat investigation pipeline - automated security, network, causal, risk, graph, and supply chain analysis scores and synthesizes signals into actionable intelligence without manual triage
- Enterprise-grade SaaS with tiered API access - fully managed on a global edge network with webhook integrations, SOC-ready signal feeds, and compliance monitoring for NERC CIP, IEC 62443, and NIST frameworks
Details
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You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
Haiphen Standard | Standard tier subscription with 5,000 API calls/day, real-time signal feeds, webhook delivery, and email support with 24-hour response SLA. | $149.00 |
Haiphen Professional | Professional tier subscription with 15,000 API calls/day, full investigation pipeline access, 2 bundled analysis services, priority email support with 8-hour response SLA, and advanced signal configuration. | $299.00 |
Haiphen Enterprise | Enterprise tier subscription with 50,000 API calls/day, all 6 analysis services, full investigation pipeline, priority support with 4-hour response SLA, dedicated onboarding, and a named account manager. | $599.00 |
Vendor refund policy
Haiphen offers a full refund within 14 days of initial subscription purchase if the product does not meet your requirements. After the 14-day period, no refunds are available for the current billing cycle. To request a refund, contact support@haiphen.io with your AWS account ID and subscription details. Refund requests are processed within 5 business days.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email support: support@haiphen.io Website: https://haiphen.io
Standard tier: Email support with 24-hour response time during business hours (Mon-Fri, 9 AM - 6 PM ET). Professional tier: Priority email support with 8-hour response time, business hours. Enterprise tier: Priority support with 4-hour response SLA, dedicated onboarding, and a named account manager.
All tiers include access to in-app support ticketing, knowledge base, and platform documentation.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.