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    SmartCloudHub VDI Services (EC2 DCV Lifecycle)

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    Sold by: Feelaware 
    SmartCloudHub (SCH) professional services help you design, deploy, and operate multi-tenant AWS EC2 VDI environments with NICE DCV. We cover platform readiness assessment, tenant and portal configuration, multi-region onboarding, existing VDI migration, and managed operations. Keywords: AWS VDI, NICE DCV, EC2 desktop, multi-tenant, VDI migration, managed services.

    Overview

    SmartCloudHub (SCH) professional services help enterprises design, deploy, and operate multi-tenant AWS-based VDI platforms built on Amazon EC2 with NICE DCV. Our team supports the full lifecycle of cloud workstations for design and engineering workloads—from readiness assessment and architecture design to production rollout, regional expansion, large-scale VDI migration, and day-2 managed operations. Customers use SCH services to accelerate AWS cloud desktop adoption, standardize multi-tenant portal operations, and reduce the operational risk of managing thousands of EC2-based virtual desktops.

    Key offerings include Assessments (current-state review for VPC, AD/Directory join, tenancy, approval workflows, and VDI template strategy), Implementation (tenant setup, related company/project configuration, VDI template pools, standards registration, and user portal enablement), multi-region onboarding (for example, expanding from one AWS Region to another), Migration of existing EC2 (NICE DCV) instances into the SCH lifecycle model, Premium Support, Managed Services for ongoing VDI estate operations, and Training for administrators and operators. Typical outcomes include faster time-to-value, consistent VDI provisioning and reclaim processes, improved visibility of instance and session state, and clearer operating procedures for hybrid IT and design-center use cases. Keywords: AWS VDI, Amazon EC2, NICE DCV, multi-tenant VDI, VDI migration, managed VDI, cloud workstation, Directory Service, Assessment, Implementation, Managed services.

    These professional services relate to AWS services used by SmartCloudHub deployments—primarily Amazon EC2 and NICE DCV, and commonly Amazon VPC, AWS Identity and Access Management (IAM), AWS Directory Service (or customer Active Directory integrations), Amazon FSx (when shared storage is required), Amazon CloudWatch, and AWS Systems Manager. Where applicable, services may also support related third-party software products listed on AWS Marketplace. This listing follows AWS Marketplace professional services product requirements. See: https://docs.aws.amazon.com/marketplace/latest/userguide/proserv-product-guidelines.html 

    Highlights

    • End-to-end professional services for multi-tenant AWS VDI on Amazon EC2 with NICE DCV—from readiness assessment and platform implementation to multi-region onboarding and production support.
    • Accelerate large-scale VDI migration by onboarding existing Amazon EC2 (NICE DCV) workstations into SmartCloudHub lifecycle management with clear mapping, validation, and operating procedures.
    • Reduce day-2 operational risk with managed services and expert support for VDI provisioning, reclaim, session-state visibility, and portal operations across multi-tenant AWS environments.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Support for SmartCloudHub (SCH) professional services is available to buyers after a private offer is accepted on AWS Marketplace.

    Contact options • Email: sales@feelaware.com  • Phone: +82-2-465-5636 (Korea) • Support / company URL: https://www.feelaware.com/ 

    What buyers can expect • Initial response: We respond to listing and offer-related inquiries within two (2) business days. • After private offer acceptance: We contact you (or provide next steps) within two (2) business days unless otherwise stated in the offer. • Scope of support: Guidance on service delivery status, statement-of-work clarification, onboarding schedules, troubleshooting during implementation/migration engagements, and escalation handling for in-scope managed or premium support packages. • Business hours (standard): Monday–Friday, 09:00–18:00 KST, excluding Korean public holidays. Extended or 24x7 coverage is available only when purchased as a Premium Support dimension in the private offer. • Languages: Korean and English. • Refunds/commercial questions: Handled according to the terms of the applicable AWS Marketplace private offer and AWS Marketplace seller terms.

    Please include your AWS account ID, offer ID (if any), and a brief description of the request to help us route support quickly.