BJSS: EXP Blueprint Engagement

The BJSS EXP Blueprint engagement is a tried and tested approach to accelerating digital transformation and drive value from data, AI and cloud technologies.

EXP Blueprints align stakeholders across business, development, and technology teams by exploring several core aspects, including the customer experience, business processes, data, technology and underlying infrastructure.

EXP Blueprints are especially useful in the early stages of significant and complex transformation initiatives as it brings a helpful structure to identify pain points, valuable initiatives, and create a robust roadmap that enable organisation to deliver value at pace.

The EXP Blueprint will focus on key areas:

• Map the relationship between technology, processes, and the customer experience
• Identify where modern technologies can drive value; eg. AI, ML, data and insights
• Inform the technical architecture and platform strategies to enable key value drivers
• Create a clear and actionable roadmap to deliver business value at pace

Benefits of a EXP Blueprint:

• Succeed with data and AI: understand where modern technologies provide opportunities and can generate genuine business value
• Shared clarity: bring business and technology stakeholders together around a single view of the digital transformation
• Value-driven prioritisation: identify and prioritise efforts based on a holistic view of value to reduce silos and sub-optimisation
• Build robust roadmaps: ensure roadmaps are based on a holistic view of the desired customer experience, data, and tech enablers, and constraints
• De-risk and lower dependencies: Understand where you have risks and dependencies, and factor them into your roadmap to deliver maximum value as early as possible
• Leverage accelerators: identify and qualify the potential benefits of leveraging cloud accelerators (such as Cloud EXP or Data EXP) to shorting time to value

Scope of Services

• Key stakeholder interviews and workshops
• High level tech and data architecture review
• Creating and iterating on the EXP Blueprint
• Prioritisation and high-level road-map

Timeline: 6 weeks

• Week 1-2: Interviews, documentation review, as-is mapping
• Week 2-3: Create and iterate blueprint, identify key pain points and opportunties
• Week 4-6: Prioritisation and initial roadmap. Presenting findings and next steps in collaboration with your teams.

Deliverables

• Initial EXP Blueprint
• Key initiatives and high-level prioritisation
• Initial roadmap and recommended immediate next steps

Pre-requisites

• Access to stakeholders for interviews
• Access to technical documentation and diagrams
• Access to user experience insights and research
• Multi-disciplinary core team for ongoing collaboration

Acceptance Criteria

*Services completed upon delivery of report and presentation after 4 days.