Sold by: BSP Cloud
Hand off your entire AWS operation to BSP Cloud: monitoring, security, patching, cost optimization, and day-to-day management, end to end — with a 1-hour response commitment for urgent incidents and 28–35% average cost reduction within 90 days.
Overview
Managing AWS is a full-time job — and it shouldn't be your team's job.
As your AWS environment grows, so does the operational complexity: monitoring, incident response, cost control, security patching, compliance management, and performance optimization. Organizations without a dedicated cloud operations team quickly find themselves reacting to problems instead of preventing them.
BSP Cloud Managed Services solves this by taking full ownership of your AWS environment, so you get enterprise-grade cloud operations without the cost and complexity of building an internal team. BSP Cloud becomes your cloud operations team.
What we manage — end to end
- 24/7 monitoring using Amazon CloudWatch and New Relic, with customized dashboards and automatic alerting
- Incident management following ITIL-based processes: logged, tracked, resolved, and reported
- Security management: IAM governance, threat detection via Amazon GuardDuty, patch management, and compliance controls
- Cost optimization: continuous rightsizing, Reserved Instance and Savings Plans recommendations, and FinOps best practices
- Growth and cost forecasting: we track how your environment grows and support budget forecasting for new projects, so scaling is a planned decision rather than a surprise on the invoice
- Performance management: proactive adjustments to keep your workloads running efficiently
Proven cost impact
Clients who engaged BSP Cloud for FinOps and cloud modernization achieved an average cost reduction of 28–35% within 90 days. The first results typically appear in the first month, with 12–18% savings after the initial rightsizing wave.
How incidents are handled, and how fast we respond
Every incident is logged, categorized, assigned to a certified engineer, and resolved with full documentation, giving your team complete visibility without requiring their involvement in cloud operations. Our response commitments:
- Urgent — first interaction within 1 hour, on calendar hours: 24/7, weekends and holidays included
- High — within 4 business hours
- Medium — within 8 business hours
- Low — within 1 business day
These are response commitments. Resolution time depends on the nature of the incident and, in many cases, on third parties — so we commit to being there fast, communicating clearly, and documenting every step.
What you receive, and how often
- Resource usage metrics (CPU, memory, storage): weekly
- Cost optimization opportunities (FinOps): weekly or monthly, depending on your environment
- Monthly closing report: tickets handled, projects, and cost summary
- On-demand reports on security posture and improvement recommendations
Support and availability
Business hours run Monday to Friday, 8am to 6pm BRT, excluding Brazilian public holidays. AWS infrastructure unavailability is covered 24/7 by an on-call rotation.
Getting started — no prerequisites
You do not need an AWS account, a particular access model, or a minimum environment. Bring the scope; BSP Cloud provisions everything required, from account creation to a fully managed environment.
Who we are
BSP Cloud is an AWS Advanced Partner with 15+ years of experience, 40+ AWS-certified professionals (Specialty, Professional, and Associate levels), and 120+ active clients in production across Energy, Financial Services, Retail, Healthcare, and Manufacturing.
Ready to hand off your AWS operations? Request a private offer and let's define the managed services model that fits your environment and business goals.
Highlights
- Full AWS Ownership, Zero Internal Overhead — BSP Cloud assumes end-to-end management of your AWS environment: monitoring, incident response, patching, security controls, and cost optimization, following ITIL-based processes and AWS best practices.
- 28–35% Average Cost Reduction Within 90 Days — Clients who engaged BSP Cloud for FinOps and cloud modernization achieved 28–35% cost savings within 90 days, with 12–18% after the initial rightsizing wave, through continuous rightsizing and Reserved Instance and Savings Plans recommendations.
- Enterprise-Grade Security and Compliance, Always On — IAM governance, threat detection via Amazon GuardDuty, patch management, and compliance controls, maintained continuously by 40+ AWS-certified engineers with 15+ years of experience serving 120+ clients in production.
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
Support is provided by BSP Cloud through the following channels:
Email: suporte@bspcloud.com — open to clients and prospective buyers. This is the channel to use before your service desk access is provisioned. Phone: +55 11 2369-9974, during business hours. Service desk: https://bsp.freshservice.com — every client receives an account during onboarding, after the engagement starts. This is the recommended channel for incidents once your access is active.
Business hours are Monday to Friday, 8am to 6pm BRT (UTC-3), excluding Brazilian public holidays. AWS infrastructure unavailability is covered 24 hours a day, 7 days a week, by an on-call rotation.
Response commitments: urgent incidents receive a first interaction within 1 hour on calendar hours; high priority within 4 business hours; medium within 8 business hours; low within 1 business day. These are response commitments — resolution time depends on the nature of each incident and, in some cases, on third parties.
After a private offer is accepted, BSP Cloud contacts your team within 2 business days to schedule onboarding and provision service desk access.