Sold by: TecAce Software, Ltd.Â
AI Supervision is an observability platform delivering end-to-end professional services for quality evaluation, security risk detection, and operational monitoring of LLM-based apps and agents. The platform enables automated checks for accuracy, faithfulness, PII, prompt injection, and supports real-time monitoring for latency, cost, and other key metrics throughout the lifecycle of development and deployment.
Overview
AI Supervision Professional Service provides full-cycle quality and risk diagnostics along with operational observability for LLM-powered applications and agents.
- Quality Evaluation: Automated scoring using custom metrics such as accuracy, faithfulness, and contextual relevance
- Security and Risk Management: PII detection and masking, prompt injection detection, compliance and brand/policy violation monitoring
- Operations Monitoring: Dashboards for response time, success rate, token/cost/log usage, real-time error/drift alerts
- Release Gate & Regression Testing: Test set management by version, Golden Set-based validation
- AWS Integrations: Seamless connection to Bedrock, SageMaker, OpenSearch, CloudWatch, S3, KMS/IAM and more Supports SaaS/cloud and lightweight on-device sLLM for mobile/local deployment. All data is encrypted end-to-end, with project-based access controls and audit logs, tailored for enterprise security requirements.
Highlights
- Full lifecycle LLM quality, security, and observability services for apps and agents
- Automated AI security risk checks including PII detection/masking and prompt injection defense
- Cross-platform/AWS integrations—Bedrock, SageMaker, cloud/edge supported
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
For support inquiries, please contact us at:
Email: contact@tecace.com Support Hours: 24/7 technical support available Response Time:
- Critical issues: within 2 hours
- High priority: within 4 hours
- Normal priority: within 24 hours
We provide comprehensive technical support including:
- Implementation guidance and onboarding
- Configuration and integration assistance
- Troubleshooting and issue resolution
- Regular product updates and maintenance
- Documentation and training materials
For additional resources, visit our documentation portal and community forum.