Pipe17 is the OMS alternative for brands, retailers, 3PLs, and fulfillment providers that connects your commerce channels, automates order operations, and ensures seamless execution across your entire order ecosystem.
Pipe17 turbo charges your existing tech stack to keep selling, fulfillment, and back-office channels working together in perfect harmony -- with no developers required.
Pipe17 combines commerce connectivity with order orchestration to fully automate your order operations - 10x better than a traditional Order Management System (OMS) or Integration Platform as a Service (iPaaS).
With Pipe17, merchants and fulfillment providers can take control of their omnichannel operations, streamline their order and order-related processes, improve fulfillment efficiency while decreasing costs, enhance customer satisfaction, and scale with confidence and agility.
Connect in minutes with thousands of no-code, pre-configured Pipe17 connectors including:
COMMERCE CONNECTIVITY + ORDER FLOW MANAGEMENT. Only Pipe17 combines built-for-commerce connectivity with order orchestration so you can fully automate your order operations. Integrate thousands of selling channels, fulfillment providers, and back-office applications like ERPs and data lakes fast with pre-configured commerce connectors. Pipe17's canonical commerce data model enables every connected selling, fulfillment and back-office application to instantly communicate with each other.
ORDER MANAGEMENT WITHOUT THE OMS. Effortlessly automate complex DTC, B2B, EDI, retail, and B2B2C flows between your selling, fulfillment, and back-office applications. Orchestrate orders to any location (fulfillment centers, warehouses, 3PLs, brick-and-mortar stores, ERP, etc.) with AI-powered order routing. Use business rules to set channel-specific order holds, modifications and splits. Add, swap, or remove vendors, connectors and applications fast, without disrupting your operations.
REAL-TIME INVENTORY MANAGEMENT. Keep inventory in sync with real-time inventory updates to every selling channel, fulfillment warehouse and ERP when an order ships or new stock is received. Eliminate fulfillment errors with dynamic bundled product and kit management, line item splitting, and shipping method and SKU maps. Auto sync new products and product updates to any channel. Receive alerts instantly if anything goes wrong and fix it fast with AI-powered exception management.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing uses a contract model with two pricing dimensions. The main Pipe17 Order Hub charge sets your committed volume. Its price varies based on order volume, connections, flows, and sub-accounts, so your rate reflects how much you run. The Overage dimension applies only when your usage passes the volume included in your contract. It charges per unit above your allotment. Together, the two work as a base commitment plus a usage safeguard. You pay the contracted amount for your expected volume and pay extra per unit only if you exceed it.
Top-of-mind questions for buyers
What factors set the price of the Pipe17 Order Hub dimension?
Your rate reflects four inputs: order volume, the number of connections you use, the flows you automate, and any sub-accounts you add. Connections link sales, fulfillment, returns, and back-office systems. Flows automate order lifecycle steps. Sub-accounts let multi-brand businesses keep distinct routing rules and reports.
What triggers the Overage charge, and does it change my base contract price?
The Overage charge applies only when your order volume passes the amount included in your contract. You pay per unit above that allotment. Your base Pipe17 Order Hub commitment stays the same. Overage acts as a usage safeguard, so extra volume does not require changing your contracted rate.
Does one order across multiple channels or split shipments count as more than one unit?
The pricing counts order volume as the driver, alongside connections, flows, and sub-accounts. The available data does not specify how split shipments or multi-channel orders map to billed units. Contact the vendor to confirm how your specific order flows count toward your contract allotment.
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For support, please visit our help center at https://support.pipe17.com/hc/en-us or contact us via email at contact@pipe17.com. Our team is available to assist you with any inquiries related to Pipe17's products and services.
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