Overview
Operisoft Technologies provides end-to-end AWS Managed Services designed to optimize performance, ensure security, and manage costs effectively for your cloud infrastructure. We deliver ongoing infrastructure support and maintenance for both production and non-production environments under a remote shared service model.
Our managed services cover a comprehensive range of AWS services including Compute (EC2, Elastic Beanstalk, LightSail, Auto Scaling), Containers (ECR, ECS, EKS, Fargate, App Runner), Serverless (Lambda, Aurora Serverless), Storage (S3, EBS, EFS, Storage Gateway, FSx, Backup, DataSync), Database (RDS, Aurora, DynamoDB, ElastiCache, Redshift, Neptune, DMS, DocumentDB), Networking and CDN (CloudFront, Direct Connect, VPN, API Gateway, Route 53, Transit Gateway, ALB, NLB, PrivateLink, Global Accelerator), Security and Compliance (WAF, KMS, GuardDuty, Inspector, Network Firewall, CloudTrail, IAM, Security Hub, Config, Shield Advanced, Secrets Manager, Macie, Control Tower), and many more.
Key Activities and Deliverables:
- Continuous infrastructure monitoring and alerting
- Monthly/Quarterly cloud infrastructure assessment and remediation
- Monthly/Quarterly cost management and optimization including rightsizing recommendations
- Monthly/Quarterly cloud security assessment
- Change management and escalation management
- IT Service Management (ITSM) configuration, integration, and ongoing maintenance including workflows, incident and request handling, and automation
Operisoft manages infrastructure design, security configurations, monitoring and logging, performance optimization, and cost optimization. Application-level responsibilities remain with the customer.
Support coverage hours are flexible and tailored to your operational requirements, ensuring you receive the right level of support for your environment. Our structured SLA framework provides rapid response times for urgent issues and defined resolution targets across all severity levels, giving you confidence that your infrastructure is in expert hands.
Highlights
- Comprehensive AWS coverage spanning 120+ services across compute, containers, serverless, storage, database, networking, security, and media services
- Monthly/Quarterly infrastructure assessments, security reviews, and cost optimization with rightsizing recommendations to reduce cloud spend
- Structured SLA framework with rapid response times starting at 20 minutes for urgent issues and defined resolution targets
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
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Vendor support
Operisoft provides managed services support with a structured SLA framework across four severity levels: Urgent (20-minute response, 3-hour resolution), High (30-minute response, 8-hour resolution), Medium (1-hour response, 16-hour resolution), and Low (2-hour response, 24-hour resolution). Support coverage hours are flexible and tailored to your operational requirements. Services are delivered remotely under a shared service model. For inquiries, please contact Operisoft Technologies at <www.operisoft.com >. Email: support@operisoft.com