Sold by: abra
abra, the leading monday.com Platinum partner in Israel, provides expert implementation, integration, and change management services for monday Service. We specialize in tailoring service delivery and ticketing workflows to your unique processes, ensuring seamless onboarding and measurable operational efficiency.
Overview
We delivers tailored implementation services designed to fit your organization’s unique service structure, support processes, and operational goals. Whether you’re looking to streamline IT service management (ITSM), optimize customer support workflows, or manage internal service requests — Abra’s expert team will guide you every step of the way. Our implementation approach combines deep process understanding, hands-on co-creation, and practical training, ensuring your monday Service environment drives measurable impact and superior service levels across your organization. Our Services Include: • Service Process Optimization: We map your support journeys and ticketing lifecycles to identify bottlenecks and automate manual tasks. • Custom Service Buildout: We co-design and implement your monday Service environment, aligning SLAs, feedback loops, and agent queues to your business needs. • System Integrations: Connect monday Service to your existing tech stack, ensuring a unified and efficient ecosystem.
Highlights
- Platinum Partner Expertise: Professional implementation for monday Service by Israel’s leading Platinum partner, ensuring best-practice setup for service desks and support teams.
- Advanced Service Management: Tailored ticketing systems, SLA tracking, and automated customer portals designed to enhance operational excellence and response times.
- Seamless AWS Integration: Connect your service environment with AWS services (S3, Lambda, API Gateway) to build a scalable, data-driven support infrastructure.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
abra offers professional support for all monday.com implementation and integration services. Our certified experts provide technical troubleshooting, workflow optimization, and AWS connectivity assistance during standard business hours (Sun-Thu, 09:00-18:00 IST). For more information please contact - Yael.Zilberberg@abra-it.com
Software associated with this service
By monday.com
monday service is an intuitive, fully customizable service platform where help desk teams manage and automate their service operations and processes to resolve incidents and requests within SLAs, and deliver great customer experiences at scale. monday service allows any team to easily set up dedicated workflows to quickly change and scale with business needs without lengthy, costly development and implementation.