Trustwise AI Forward Deployed Engineer (FDE) Service

The Trustwise AI Forward Deployed Engineer (FDE) Service provides a dedicated technical expert who works as an extension of your engineering team to help you successfully implement, integrate, and maximize the value of Trustwise AI Control Tower.

Unlike a traditional implementation project, an FDE partners closely with your architects, developers, security teams, and AI platform engineers to solve complex technical challenges, accelerate integrations, and tailor the platform to your organization's AI landscape.

Service Overview

A Trustwise Forward Deployed Engineer provides hands-on technical expertise throughout your engagement, including:

• Solution architecture and deployment guidance
• Integration with enterprise applications, AI platforms, and cloud environments
• API integration and custom workflow development
• AI agent and application onboarding
• Policy design and governance implementation
• Security and compliance configuration
• Performance tuning and optimization
• Troubleshooting and technical issue resolution
• Best practices for operating AI securely at scale
• Knowledge transfer and enablement for engineering and operations teams

Typical Engagement Activities

Depending on your requirements, the engagement may include:

• Designing Trustwise AI Control Tower deployment architecture
• Integrating AI applications, LLM services, and AI agents
• Configuring governance policies and security controls
• Developing custom integrations using Trustwise APIs
• Supporting proof-of-concept and production deployments
• Optimizing deployment for scalability and operational efficiency
• Assisting with migration and onboarding of existing AI workloads

Deliverables

Deliverables are tailored to the engagement scope and may include:

• Architecture recommendations
• Completed platform integrations
• Configured governance policies
• Custom automation or integration components
• Technical documentation
• Operational runbooks
• Knowledge transfer sessions
• Implementation recommendations and best practices

Customer Benefits

Customers can expect to:

• Accelerate implementation timelines
• Reduce engineering effort through expert guidance
• Successfully integrate Trustwise AI Control Tower into existing environments
• Improve AI governance and security posture
• Enable production-ready AI deployments
• Adopt Trustwise best practices for enterprise AI security

Customer Responsibilities

Customers should provide:

• Access to relevant AWS resources and environments
• Technical stakeholders for collaboration
• Required connectivity and credentials for approved integrations
• Timely participation in design reviews, testing, and implementation activities

Engagement Model The Trustwise Forward Deployed Engineer works collaboratively with your team throughout the engagement. Engagement duration and scope are determined based on project complexity, integration requirements, and desired outcomes.

Ideal For This service is designed for organizations that require hands-on engineering support for:

• Enterprise AI platform deployments
• AI governance initiatives
• AI agent security and oversight
• Custom integrations with Trustwise AI Control Tower
• Production rollout of generative AI applications
• Large-scale AI modernization projects