Patient Flow By Provectus

Patient Flow is an AI-powered referral and pre-visit operations platform built on AWS that helps provider groups, specialty practices, and health systems accelerate patient access workflows through automated referral intake, payer-aware pre-authorization, scheduling coordination, and pre-visit packet assembly. Leveraging Amazon Bedrock, retrieval-augmented generation (RAG), and MCP-enabled integrations, the solution connects EHR systems, scheduling platforms, payer portals, referral channels, and operational data sources to deliver explainable, citation-backed intelligence across the patient access lifecycle.

The platform automates the labor-intensive tasks traditionally associated with front-office healthcare operations, including ingesting referrals from fax, portal, EHR, and partner systems, orchestrating pre-authorization workflows against payer policies, supporting scheduling decisions based on clinical and operational constraints, and assembling complete pre-visit documentation packets for care teams. By replacing fragmented intake and coordination workflows with a structured, auditable operational layer, Patient Flow enables clinicians and administrative staff to focus on patient care and care coordination instead of repetitive administrative processes.