Sold by: KyndrylÂ
A cloud-native FAQ Auto-Generation System that leverages AWS services such as Amazon Bedrock, AWS Lambda, and Amazon S3 to automatically analyze customer manuals and knowledge bases, generating relevant FAQs with high efficiency and security. This solution helps businesses enhance customer engagement, reduce manual workload, and align with AWS Well-Architected best practices.
Overview
The FAQ Auto-Generation System for AWS is a cloud-native solution that leverages AWS services to automate the creation of frequently asked questions and answers. It leverages LLMs on Amazon Bedrock for natural language processing and Amazon S3 for secure data storage, automatically analyzing existing customer manuals and knowledge bases to efficiently generate relevant FAQs. This solution enhances customer engagement and reduces manual workload. It is delivered in compliance with AWS Well-Architected best practices.
Key benefits include:
- Seamless integration with AWS services such as Lambda, API Gateway, and DynamoDB.
- Automated FAQ genearation and smarter knowledge bases powered by Amazon Bedrock.
- Scalable architecture capable of handling large query volumes.
- Secure data management aligned with AWS security standards.
Whether you are deploying in a new AWS environment or integrating into your existing one, this system ensures efficiency, reliability, and cost optimization.
Highlights
- Automates FAQ creation using AWS AI and NLP services to accelerate and enhance customer support efficiency.
- Fully integrates with AWS services such as Lambda, S3, and Bedrock to deliver scalability, reliability and enterprise-grade security.
- Reduces manual effort and improves response accuracy through intelligent, automated FAQ generation.
Details
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Delivery method
Deployed on AWS
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