OpsGuru’s Customer Reliability Engineering (CRE) service provides robust support for managing and maintaining consistent operations in your cloud environments. Our focus is on the continual availability, security, performance, and reliability of your cloud platforms. By managing your critical cloud workloads 24/7/365, we alleviate the burden of on-call duties from your engineering teams, allowing them to focus on developing business-centric features rather than operational maintenance and infrastructure intricacies.

Our managed cloud services approach includes solutions tailored to meet your requirements and support your cloud transformation, optimization, and innovation efforts. We offer partial or complete cloud management based on your needs, with three tiers of service:

• Essentials: AWS Support management, 24x7x365 Incident Response & Remediation, Services Performance Monitoring, Data Protection incl. Data Validation Drills, Secure Access Management (RBAC/IAM), Uptime, Domain & Certificate Expiration Monitoring, and Security Audit Logs Management.
• Enhanced: All features from Essentials plus Periodic Technical Cost Optimization Reviews, Periodic Well-Architected Reviews, and Security Patching.
• Ultimate: All features from Enhanced plus Governance & Compliance Incident Response & Remediation and Named Engagement Manager.

Optimize your cloud environment and ensure reliable operation with OpsGuru’s Customer Reliability Engineering.