Trek10 ATTAIN Financial Services: Internal Support GenAI Assistant Accelerator, accelerates employees' use of proprietary data, processes and productivity using Generative AI. Reduce the amount of process, product and time spent gathering information by employees with GenAI.
Overview
Overview
- Accelerate employees' use of proprietary data, processes and productivity using Generative AI. Reduce the amount of process, product and time spent gathering information by employees with GenAI. Step into the next generation of internal support with Trek10's "Financial Services Internal Support GenAI Assistant", now available on the AWS Marketplace as a proof of concept. Crafted exclusively for the financial sector, this GenAI Assistant prototype consumes your intricate internal support documentation, transforming it into an initial, accessible support ally. Gone are the days of sifting through complex regulatory pages or lengthy waits with internal support lines. Through this POC, employees, from central offices to branch locations, can get a taste of procuring immediate answers to their pressing queries.
- Whether it's clarifying transaction procedures, understanding compliance regulations with direct page references, or getting insights into proprietary financial products, the GenAI Assistant showcases a brief glimpse of its capabilities by offering precise solutions, detailed guidelines, and direct references to the pertinent sections of regulatory documents. Backed by the robust security and reliability of AWS, rest assured that your preliminary data remains safeguarded during this exploratory phase.
- But the POC extends beyond just the GenAI Assistant. In collaboration with Notre Dame University, Trek10 rolls out a specialized training curriculum exclusively for your financial institution's IT staff. This training aims to equip them with the foundational knowledge required to innovate and enhance the GenAI Assistant's functionalities further.
- Please note: This proof of concept serves as a preliminary exploration of the tool's capabilities. A fully realized, polished product offering would demand further data refinement and GenAI adjustments to cater specifically to the unique demands of the financial industry. Embark on a journey towards redefining financial internal support with Trek10's POC, a fusion of preliminary insights and IT empowerment.
Key Technologies + AWS Services
- Amazon Marketing
- Amazon Bedrock GenAI
- Amazon SageMaker
Outcomes
- A GenAI Assistant that can answer product questions based on consuming 1 to 2 internal data sources and minimal tuning.
- A basic secure website to demonstrate the GenAI Assistant.
- A simple set of APIs which can be integrated into apps, POS systems, and websites The ability to set a GenAI Persona, allowing the GenAI Assistant the ability to use the company’s tone in interactions.
Highlights
- Employees get immediate support to their problems with specific instructions based on company specific processes and procedures.
- Cut down on helpdesk support call durations, backing the helpdesk with your internal knowledge base and GenAI.
- Attain an expandable framework which can be enhanced for even more automated recovery steps and which learns from evolving procedures.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
To proceed now to sign up for the Assessment, fill out the secure order form by clicking continue.
Here's What to Expect:
- Submit the AWS Marketplace Order Form by clicking "Continue" above.
- A Trek10 Cloud Engineer will reach out to you within 2 business days to schedule an onboarding call with your AWS Administrator to configure account access.
- Following onboarding, Trek10 engineers will begin our discovery process (Phase 1) that will include interviews with your technical team, reviewing documentation you have provided, and reviewing findings from our scan of your environment. Anticipated timeline for these activities is 8-10 weeks.
- After discovery, Trek10 engineers will assemble our findings into a report and presentation and walk you through the results in a live virtual session (Phase 2).
By clicking Continue and submitting the form above with your AWS Account ID and contact information, this service and the respective rights and obligations of the parties hereto, shall be subject in all respects to and shall be governed by the terms and conditions set forth in Trek10’s Standard Terms and Conditions, which can be accessed at www.trek10.com/terms and which are hereby incorporated by reference and shall have the same force and effect as if fully set forth herein.
For any questions or issues with the AWS Marketplace Order Form or any other questions please contact support@trek10.com and a Trek10 Team Member will get back to you shortly.