Sold by: Pentagon System and Services Pvt Ltd
Pentagon System & Services provides managed AWS Cloud Operations and Support to help organizations operate their AWS environments securely, reliably, and efficiently. Services include infrastructure monitoring, incident management, operational support, security and governance, backup, cost optimization, and continuous improvement based on customer requirements.
Overview
AWS Managed Cloud Operations & Support Services by Pentagon System & Services Pvt. Ltd. helps organizations simplify the day-to-day management of their AWS environments while improving operational reliability, security, and cost efficiency.
Our managed services cover AWS infrastructure operations, proactive monitoring, incident and problem management, change management, security and governance, backup management, cloud cost optimization, operational reporting, and continuous improvement.
Our team can support AWS services including Amazon EC2, Amazon RDS, Amazon S3, Amazon EBS, Amazon VPC, AWS IAM, Amazon CloudWatch, AWS Backup, AWS Systems Manager, AWS CloudTrail, AWS Cost Explorer, and other AWS services based on the customer's environment and requirements.
The service can be tailored to provide complete managed cloud operations or selected operational functions. Pentagon works with customers to identify operational risks, improve cloud performance, optimize resource utilization, strengthen governance, and maintain a stable AWS environment.
Key service areas include:
- AWS infrastructure monitoring and management
- Incident, problem, and change management
- Compute, storage, database, and network support
- Backup and operational readiness
- Security and governance support
- AWS cost optimization
- Resource utilization and right-sizing
- Savings Plan and Reserved Instance analysis
- Operational reporting and reviews
- Automation and continuous improvement
Related AWS Services: Amazon EC2, Amazon RDS, Amazon S3, Amazon EBS, Amazon VPC, AWS IAM, Amazon CloudWatch, AWS Backup, AWS Systems Manager, AWS CloudTrail, AWS Cost Explorer, AWS Organizations, AWS Security Hub, and other AWS services within the agreed scope.
Highlights
- Proactive monitoring, infrastructure management, incident handling, troubleshooting, and operational support to improve the reliability, availability, and performance of AWS workloads.
- Technical support covering AWS infrastructure, service requests, incident management, monitoring, troubleshooting, and operational assistance, delivered according to the customer's agreed service scope and SLA/SOW.
- A structured AWS managed services approach combining operational support, monitoring, technical guidance, and continuous improvement to help customers securely and efficiently manage their AWS environments.
Details
Categories
Delivery method
Deployed on AWS
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Support
Vendor support
Pentagon System & Services provides technical and operational support according to the customer's subscribed service scope and agreed SLA/SOW.
Support may include AWS infrastructure troubleshooting, incident management, service requests, monitoring, operational assistance, and technical guidance.
Support Email: sales@pentagon.co.in Support Portal: https://cloudsupport.pentagon.co.in/support-portal/home Phone: 7666435957
Severity-based response and resolution targets are governed by the applicable Statement of Work and Service Level Agreement.