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    Grove: Engineering Partnership for DXP

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    Sold by: TBSCG 
    Engineering capacity for your live DXP estate without the cost of building an in-house team. The same senior bench that built the platform keeps building on it, quarter on quarter. Grove is TBSCG's engineering partnership for live DXP estates. Built for the gap between hiring a permanent CTO-and-team (recruitment cost, retention risk, management overhead) and putting engineering work on day-rate consulting that runs uncapped. The banyan grows multiple trunks under one canopy: Grove engagements run several engineering workstreams in parallel under one named team. New features, platform optimisation, integration evolution, design system maintenance, moving forward together rather than as separate procurements. AWS Advanced Consulting Partner. Twenty years of enterprise CMS, DAM, and commerce engineering for clients including Nikon, Bobcat, Herbalife, and El Corte Inglés.

    Overview

    What this is

    Grove is TBSCG's engineering partnership for live DXP estates. The buyer profile is specific: an organisation that has migrated to a modern platform (with TBSCG or otherwise); a head of platform or head of engineering who needs ongoing engineering capacity but does not want to either build an in-house team or fall back on time-and-materials consulting; an executive sponsor who wants predictable engineering throughput rather than variable consulting spend.

    The name comes from what a single banyan becomes over time: multiple trunks under one canopy, growing in parallel, all part of the same organism. The engagement mirrors that. Several engineering workstreams run in parallel under one named team, with the same senior bench carrying the platform forward year after year.

    Why this shape works

    The standard alternative is either an in-house engineering team or a time-and-materials consulting retainer. Both have known problems.

    In-house carries recruitment cost, management overhead, and retention risk. Senior platform engineers, the ones who can carry a complex DXP estate over years, are difficult to attract, expensive to keep, and easy to lose to better offers. The business carries the full cost of the bench whether the work is there or not.

    Time-and-materials consulting carries different problems. Cost is unpredictable. The consultancy is structurally incentivised to keep finding more work rather than to leave. The platform context resets every time the engagement shifts shape.

    Grove sits between the two. TBSCG carries the engineering capacity and absorbs the bench cost; the client carries the product direction and signs off on what each workstream is doing. The engagement is fixed-price per quarter, which makes spend predictable. The named team is consistent across quarters, which means the platform context compounds rather than rebuilding from scratch every time.

    How the multi-trunk model works

    Grove engagements run several engineering workstreams in parallel under one named team. Typical workstreams:

    • New feature development on the live platform
    • Platform optimisation (performance, accessibility, search indexing, technical debt reduction)
    • Integration evolution as adjacent systems change shape
    • Content and design system maintenance
    • Platform upgrade work as the underlying vendor releases new capability
    • Architecture evolution as the business changes

    The workstreams are not fixed at engagement start. They evolve quarter by quarter against the business roadmap. A quarter that needs heavy feature delivery sees the team weighted toward that; a quarter where platform debt is the priority sees the balance shift. The named team stays consistent; the allocation moves.

    How it runs

    The engagement starts with a quarterly planning session: workstream allocation, team composition, deliverable targets, and any platform context updates. The named team carries the work through the quarter with regular product cadence (sprint planning, demos, retrospectives) sized to the client's preferred operating model. End of quarter is a review and reset.

    The named team includes a Grove engagement lead (senior consultant), platform architect, and rotating engineering specialists drawn against the workstream needs. The engagement lead is the consistent presence. Specialists rotate to match what the workstreams need.

    What you get

    Predictable engineering capacity quarter by quarter. A named senior team that carries the platform context over years. The same engineering bench that delivered the migration or transformation, if the engagement started there. Workstream flexibility within the engagement envelope: feature work, optimisation, integration, design system, and platform upgrades all delivered through one engagement rather than separate procurements.

    For organisations that would otherwise build an in-house engineering team, Grove provides the capability without the recruitment cycle, the management overhead, or the retention risk.

    Why TBSCG

    AWS Advanced Consulting Partner. Magnolia Gold Partner. Certified across Contentful, Contentstack, Cloudinary, and commercetools. Twenty years of enterprise engineering for FS&I, retail, manufacturing, and global brand clients including Nikon, Bobcat, Herbalife, and El Corte Inglés. Senior engineers on bench, drawn on for the work, not assembled from offshore graduate pools.

    The brand position: the endpoint of the engagement is your team running the platform without us. Grove exists for the years between launch and that endpoint, where ongoing engineering capacity is the right shape.

    Adjacent services

    Canopy for buyers who need 24/7 support of the running platform rather than active engineering. Recovery for buyers whose platform has gone wrong and needs remediation before ongoing partnership makes sense. Advisory for buyers who need senior counsel on a specific decision rather than ongoing capacity.

    Highlights

    • Several engineering workstreams running in parallel under one named senior team. New feature development, platform optimisation, integration evolution as adjacent systems change, content and design system maintenance, platform upgrades, architecture evolution. Workstreams are not fixed at engagement start: they evolve quarter by quarter against the business roadmap. The same senior bench carries the work, quarter on quarter, so the platform context compounds rather than rebuilding from scratch.
    • Built for the gap between hiring an in-house team and putting work on day-rate consulting. In-house means recruitment cost, management overhead, and retention risk for senior engineers who are difficult to attract and easy to lose. Day-rate consulting is unpredictable and structurally incentivised to keep finding more work. Grove is fixed-price per quarter, with TBSCG carrying the bench cost and your team carrying the product direction. The boundary is the point.
    • AWS Advanced Consulting Partner. Magnolia Gold Partner. Certified across Contentful, Contentstack, Cloudinary, and commercetools. Twenty years of enterprise engineering for FS&I, retail, manufacturing, and global brand clients including Nikon, Bobcat, Herbalife, and El Corte Inglés. Senior engineers on bench, drawn on for the work, not assembled from offshore graduate pools.

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    Support

    Vendor support

    Grove engagements run quarter by quarter with a fixed-price commitment per quarter. The named team is consistent across quarters; workstream allocation evolves quarterly against the business roadmap.

    The Grove engagement lead is named in the engagement contract and is the consistent point of accountability across quarters. The specialist team composition rotates based on workstream needs but is drawn from a stable bench rather than assembled on demand.

    Grove is explicitly engineering work, not support work. Where the work is monitoring, ticket response, and operational stability, Canopy is the right engagement. The two can run alongside each other, in which case they are sold as separate engagements with clear scope boundaries between operations (Canopy) and change (Grove).

    Where Grove identifies remediation work on a platform that has accumulated quality issues, Recovery is the engagement that addresses it. Recovery and Grove can run sequentially.

    Contact: support_aws@tbscg.com  / +44 20 8191 3160