Secureworks Taegis MDR

With limited resources at your disposal, protecting your organization from advanced threats can seem like an overwhelming task. MDR is designed to alleviate this burden and help uncover threats 24x7 on your behalf. We achieve this through a combination of software that applies advanced analytics to detect threats, and services that are informed by over 20 years of experience in security operations. This is in addition to a diversity of attacker data gained from thousands of incident response engagements per year.

Our Taegis software platform uses threat intelligence, machine and deep learning, and user behavioral analytics for rapid threat detection. Our team will expose adversaries by prioritizing endpoint, network, and cloud threat activity to identify which events require action. While we fully manage this technology on your behalf, you will have full access to the solution so we can collaborate on investigations via our live chat feature, allowing your team to learn from our experienced analysts.

Secureworks® Taegis™ MDR

Secureworks Taegis MDR is a 24x7 managed detection and response service, which works for you to detect advanced threats and take the right action. Our threat hunting, incident response and security operations expertise, combined with our focus on building a trusted relationship with you and your team, help strengthen your organization's security posture.

• 24x7 Security Monitoring and Investigations within Secureworks Taegis XDR
• 24x7 Access to Secureworks Security Analysts from within Secureworks Taegis XDR
• Threat Detection and Investigations
• Threat and Proactive Response Actions
• Taegis Advanced Analytics
• Support for Endpoint, Network, Cloud, Identity, Email, OT, Business Applications
• Support for AWS, Azure, and O365
• Applied Threat Intelligence
• Remote Incident Response Services
• Continuous Global Threat Hunting Research by CTU™
• Regular Security Protection Reviews
• Monthly Threat Hunting

Secureworks® Taegis™ MDR Plus

Secureworks Taegis MDR Plus helps organizations unlock more extensive and bespoke capabilities from our award-winning Taegis MDR solution. Taegis MDR Plus delivers everything in our standard service plus customized alerting and workflows, expanded threat hunting, and premium Taegis platform product support. It also includes credits to use toward a variety of Consulting, Incident Response, and Professional Services.

• Weekly threat hunts
• Custom use case support
• Custom response workflows and report development
• Named Taegis support engineer
• Annual Taegis Health Check
• Included Secureworks Service Units for proactive services

Secureworks® Taegis™ MDR Enhanced

In addition to the 24/7 extended SOC capabilities of Taegis MDR customers get additional investigation context across Taegis and other customer systems, plus investigation of phishing attempts, and governance and advisory support.

• Designated security POD (24x7)
• Phishing Investigations
• Customer systems and tools leverage
• Customer based workflows support
• Custom rule monitoring and orchestrated response
• Security governance and advisory support

Secureworks® Taegis™ MDR Elite Threat Hunting

Discover stealthy and evasive threats with continuous, managed threat hunting included with Secureworks® Taegis™ MDR Elite Threat Hunting, a Secureworks high-value add-on to our Taegis MDR managed detection and response solution that is focused exclusively on continuous, proactive threat hunting. This add-on gets you a designated Secureworks threat hunting expert to perform proactive and iterative updates on your organization's targeted threat exposure.

• Continuous targeted threat hunting
• Designated threat hunter
• Initial threat hunting baseline
• Artifact-driven and hypothesis-driven hunting
• Custom targeted hunts based on customer requests
• Bi-weekly customer touchpoint meetings

Secureworks® Taegis™ MDR for OT

MDR add-on for organizations who need to unite the defense of IT and OT environments. Taegis MDR for OT delivers holistic monitoring and investigation of detected threats, backed by security experts specializing in operational technology.

• 24/7 monitoring, detection, and investigation of IT and OT threats
• Access to OT-focused security experts
• Integration with leading OT toolsets
• Collaborative build out of IT and OT escalation processes and playbooks
• Onboarding support, monthly threat hunting, regular security reviews
• Access to proactive services

Learn more at https://www.secureworks.com/products/managedxdr