Sold by: AroraCyber, Inc.
Arora Gatehouse (formerly SecureContactX) secures contact centers with voice biometrics, fraud detection, and security awareness training. By integrating policy automation and incident response tools, it reduces risks from social engineering and data breaches.
Overview
Arora Gatehouse - Contact Centers, Helpdesk, & Call Centers Cybersecurity Solutions
Arora Gatehouse provides cybersecurity solutions for contact centers, helpdesks, and call centers, protecting customer and citizen data while maintaining compliance with NIST, CISA, and PCI DSS standards. The platform integrates secure voice authentication, fraud detection, and workforce training to minimize risks related to social engineering and insider threats.
CSF Alignment: GOVERN (GV), PROTECT (PR), RESPOND (RS)
NICE Roles: Security Awareness Specialist, Incident Response Coordinator
Key Features:
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Voice biometrics and AI fraud detection for authentication security
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Secure call recording and data masking for regulatory compliance
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Real-time monitoring for phishing and social engineering attacks
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Security awareness training modules for contact center agents
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Incident response automation for fraud and data breaches
Highlights
- Seamless Data Integration & Interoperability Across the Cybersecurity Tool Landscape Why It Matters: * Security teams use a diverse set of tools for threat detection, asset management, and compliance tracking. * Siloed data reduces visibility, slows response times, and increases security gaps.
- Enhanced Collaboration & Workflow Automation for Cybersecurity Teams Why It Matters: * Security operations require cross-team coordination across SOC, IT, compliance, and risk management. * Manual processes lead to delays, miscommunications, and inconsistent security enforcement.
- Holistic Cybersecurity Program Execution Aligned with NIST CSF & NICE Why It Matters: * Organizations struggle to maintain end-to-end cybersecurity program consistency while adapting to evolving threats and compliance requirements. * Fragmented security practices create gaps in governance, risk management, and compliance (GRC).
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt. SaaS | Premium Government SaaS Support | $2,500.00 |
Dimensions summary
This listing offers one pricing dimension: Premium Government SaaS Support, billed by units under a contract. You purchase support in unit quantities tied to your agreement. Because there is a single dimension, pricing scales with the number of units you commit to rather than across separate tiers or plans. This support covers the vendor's cloud-delivered cybersecurity capabilities built for government and regulated environments, aligned to recognized compliance frameworks. Contact the vendor to confirm how units map to your specific deployment size and support needs.
Top-of-mind questions for buyers
A unit represents a measured quantity of support tied to your agreement. The marketplace listing does not define what each unit maps to, such as users, endpoints, or environments. Contact the vendor to confirm how units align with your deployment size and specific support needs.
This support applies to cloud-delivered cybersecurity built for government and regulated industries. Capabilities span identifying, protecting, detecting, responding, and recovering, aligned to recognized compliance frameworks. The vendor uses a modular, vendor-neutral design across these functions.
Cost scales with the number of units you commit to under your contract. There are no separate tiers or plans, so adding units increases the committed quantity rather than moving you between pricing levels. Contact the vendor to confirm how added units map to expanded support coverage.
www.aroracyber.com
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Delivery details
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Support
Vendor support
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