Sold by: Xal Digital USA
End-to-end design and deployment of intelligent agentic systems on Amazon Bedrock and AWS Agent Core, enabling organizations to automate complex multi-step workflows with minimal human intervention. XalDigital delivers production-ready autonomous agents capable of reasoning, planning, and executing actions across enterprise systems with full auditability.
Overview
The XD Agentic AI & Agent Development solution delivers a fully architected, production-ready implementation of autonomous AI agents using Amazon Bedrock foundation models and AWS Agent Core. Designed for enterprise operations, finance, and customer-facing teams, this professional services engagement enables organizations to move beyond experimentation and deploy governed agentic systems that automate repetitive, multi-step decision-making workflows at scale. XalDigital designs single-agent and multi-agent architectures that integrate Amazon Bedrock Knowledge Bases for retrieval-augmented reasoning, AWS Lambda for dynamic tool orchestration, and Amazon DynamoDB for stateful session management. Each engagement covers agent design, prompt engineering, guardrail configuration, tool integration, safety controls, and operational observability through Amazon CloudWatch and AWS X-Ray. The solution supports diverse enterprise use cases including intelligent document processing, automated customer support triage, procurement workflow automation, and IT operations management. All implementations follow AWS Well-Architected principles and XalDigital's proven delivery methodology—from use case definition through go-live and hypercare. This product relates to the following AWS Services: Amazon Bedrock, AWS Agent Core, Amazon Bedrock Knowledge Bases, AWS Lambda, Amazon DynamoDB, Amazon CloudWatch, AWS X-Ray, and AWS IAM.
Highlights
- XalDigital delivers fully implemented, enterprise-grade agentic systems—not prototypes. Autonomous agents reason, plan, and execute multi-step workflows across your enterprise systems using Amazon Bedrock foundation models and AWS Agent Core, reducing manual effort across operations, customer support, and back-office processes.
- Supports single-agent and multi-agent topologies with Amazon Bedrock Knowledge Bases for retrieval-augmented generation, AWS Lambda for custom tool execution, and DynamoDB for persistent agent state. Agents integrate with existing APIs, databases, and third-party systems for seamless enterprise workflow automation.
- Every agentic deployment includes configurable guardrails, role-based access via AWS IAM, and full operational observability through Amazon CloudWatch and AWS X-Ray. XalDigital's structured delivery covers use case scoping, agent design, safety controls, and post-launch hypercare—ensuring auditability and governance from day one.
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Deployed on AWS
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Support
Vendor support
XalDigital provides the following support levels for this solution: • Discovery & Scoping: Collaborative workshop to define use cases, agent topology, and success metrics. • Implementation Support: Dedicated AWS-certified team for agent design, knowledge base configuration, tool integration, and guardrail setup. • Post Go-Live Hypercare: 15 business days of stabilization support including issue resolution and configuration tuning. • Extended Support (separate contract): Ongoing agent updates, model version management, SLA-based incident response, and feature enhancements. • Documentation: Architecture guides, agent runbooks, and user enablement materials included.
Support Contact: dispatch@xaldigital.com