Overview
The Upwind Jumpstart is a professional services engagement designed to onboard organizations onto the Upwind platform across AWS cloud-native environments. It focuses on connecting key services such as Amazon EKS, Amazon EC2, AWS IAM, Amazon ECR, and CI/CD pipelines, enabling full visibility into workloads, vulnerabilities, and runtime behavior. Customers deploy Upwind in a controlled, non-disruptive manner, establishing a baseline of security telemetry and asset inventory.
The engagement includes configuration of exposure-based risk prioritization, vulnerability and secrets policies, runtime detections, and CI/CD integration. Operational workflows are established through integrations with collaboration and incident management tools such as Slack, PagerDuty, and Jira, ensuring findings are actionable and routed to the correct owners. Dashboards and runbooks are created to support ongoing triage, response, and remediation activities.
By the end of the engagement, customers have a fully connected environment, baseline policies, operational workflows, and a prioritized remediation backlog. This enables teams to reduce alert noise, improve MTTD/MTTR, and establish a repeatable model for scaling Upwind adoption across additional AWS environments.
Highlights
- Rapid onboarding for AWS cloud-native security – Connect Amazon EKS, EC2, ECR, and CI/CD pipelines to establish runtime visibility and baseline security posture.
- Operationalize runtime security and exploitability prioritization – Enable alerting, ticketing, and dashboards to reduce noise and focus on real risk.
- Fast path to measurable outcomes – Improve MTTD/MTTR and establish a prioritized, exploitable-first remediation backlog.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
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Support
Vendor support
Support for the Upwind Jumpstart is provided by ControlPlane’s senior cloud security consultants and program leads throughout the duration of the engagement. Customers receive access to assigned experts for advisory support across all phases, including enterprise discovery, pilot validation, governance alignment, and rollout strategy development.
Support is delivered during standard business hours (Monday–Friday) via email, scheduled workshops, and governance sessions, with defined escalation paths for critical blockers impacting program delivery or executive decision points. As this is a professional services engagement, support is advisory and program-based; ControlPlane does not provide ongoing managed services or 24/7 operational support under this offering.
For support inquiries, please contact: Email: controlplane@zammad.com Website: