Sold by: Starlight Retail
Deployed on AWS
Enterprise backup and recovery delivered as a fully managed SaaS on AWS. Subscribe through AWS Marketplace, complete guided registration, and activate multi-cloud backup protection with automated tenant provisioning, AWS-native encryption, and
centralized policy management.
Overview
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Multi-Cloud Backup Dashboard
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Architecture
Starlight Storage Protect for Cloud is a seller-managed SaaS backup and recovery platform available through AWS Marketplace. Buyers subscribe using standard AWS Marketplace contracts, complete a guided registration flow, and are automatically provisioned with a dedicated backup tenant backed by AWS Backup, Amazon S3, and AWS KMS. The entire onboarding sequence runs through API Gateway and Lambda under a custom-domain fulfillment endpoint, with subscription and entitlement state tracked in DynamoDB.
Once active, the platform delivers centralized, policy-driven backup across workloads running in AWS and connected environments. Backup plans, retention schedules, and recovery point objectives are managed through a unified dashboard. AWS KMS customer-managed keys are supported for organizations with data sovereignty or compliance requirements. All backup jobs and events are logged and auditable.
Subscription lifecycle events including new subscriptions, contract amendments, entitlement updates, and cancellations are processed automatically through AWS Marketplace SNS notifications and EventBridge, ensuring that entitlement state stays in sync with the AWS Marketplace contract without manual intervention. Support is available through a dedicated support channel included with each subscription tier.
Highlights
- Automated tenant provisioning through AWS Marketplace subscribe, register, and activate backup protection in minutes with no manual seller intervention required
- AWS-native encryption and compliance backup data is protected with AWS KMS, stored in Amazon S3, and processed entirely within AWS infrastructure under seller-managed controls.
- Real-time subscription lifecycle management contract amendments, entitlement changes, and cancellations are processed automatically via AWS Marketplace SNS and EventBridge.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Basic | 1TB backup capacity, 30-day retention, email support within 24 hours | $99.00 |
Professional | 5TB backup capacity, 90-day retention, email support within 4 hours | $399.00 |
Enterprise | Unlimited storage, 1-year retention, 24/7 phone and email support within 1 hour | $799.00 |
Vendor refund policy
Refunds are reviewed case by case for material service failure, duplicate billing, or erroneous charges. Requests must be submitted within 30 days of the charge with account and invoice details. Approved refunds are issued to the original payment method in accordance with AWS Marketplace processing. Contact: support@starlightretailinc.com
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support email: support@starlightretailinc.com Support phone: +1 760-621-6753 Knowledge Base: https://starlight-retail.zendesk.com/hc/en-us/categories/50497490592275-AWS-Marketplace Support levels: Basic: Email support with a 24-hour response target. Professional: Email support with a 4-hour response target. Enterprise: 24/7 phone and email support with a 1-hour response target.
Visit https://aws-marketplace.starlightretail.ltd/index.html .
Subscribers receive email-based support with responses within one business day for standard issues. Customers on enterprise tiers receive priority response SLAs. Documentation, onboarding guides, and the end user license agreement are available at the product landing page.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Expert implementation, migration, and managed backup operations on AWS, delivered by Starlight Retail engineers. Billed through AWS Marketplace via private offer — no separate invoicing.
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