Sold by: iTopTraining
Scale your digital learning safely with a high-availability, compliant, and performance-tuned Moodle™️ LMS architecture built natively on AWS. This end-to-end service delivers an auto-scaling, highly secure platform paired with institutional HR and training enablement to ensure operational success from day one.
Overview
Transform your educational delivery with an enterprise-grade Moodle™ Learning Management System (LMS) engineered for maximum responsiveness, military-grade security, and seamless institutional alignment. Standard Moodle™ installations often struggle under sudden user spikes and fail strict data privacy audits. Our specialized AWS professional service solves this by deploying Moodle on a custom-architected, highly resilient AWS cloud infrastructure designed specifically for high-concurrency learning workloads.
We eliminate application bottlenecks by decoupling Moodle's components and optimizing every layer of the stack. Our team replaces traditional single-server setups with a multi-availability zone AWS architecture that grows dynamically with your user base. Simultaneously, we wrap your deployment in a rigorous security framework that safeguards student data and satisfies global regulatory standards.
Crucially, we bridge the gap between technology and your people. Our service includes dedicated tracks for HR system integration and administrative enablement, ensuring your staff can manage user lifecycles, track mandatory compliance training, and pull actionable analytics without friction. Whether you are launching a new platform or migrating an existing Moodle instance to the cloud, our holistic methodology guarantees a smooth, ultra-fast, and fully compliant learning experience.
Highlights
- Elastic & Bulletproof Scalability Built with Amazon EC2 Auto Scaling and Application Load Balancers (ALBs) to dynamically scale resources up during high-stakes exam windows and down during weekends, optimizing cloud spend.
- Elastic & Bulletproof Scalability Built with Amazon EC2 Auto Scaling and Application Load Balancers (ALBs) to dynamically scale resources up during high-stakes exam windows and down during weekends, optimizing cloud spend.
- Architected to meet stringent global standards including GDPR, ISO27001 and Spanish ENS. We provide comprehensive audit logs via AWS CloudTrail and automated data retention policies.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
We provide comprehensive, tier-based technical support to ensure your Moodle™ LMS platform operates flawlessly on AWS. Our dedicated team of AWS Cloud Practitioners and Moodle experts is available to assist you with infrastructure management, performance optimization, and system troubleshooting.
Support Channels
• Customer Support Portal: https://soporte.itoptraining.com (Available 24/7 for ticket submission) • Dedicated Support Email: soporte@itoptraining.com • Emergency Hotline (Tier 1 / Premium Only): Provided upon contract execution via AWS Private Offer.
Standard Operating Hours
• Business Hours: 8:00 AM – 6:00 PM EST / CET, Monday through Friday (excluding major public holidays). • Extended Monitoring: 24/7/365 automated infrastructure alerting via Amazon CloudWatch, routing critical infrastructure failures directly to our on-call engineering team.
Response Time SLAs (Service Level Agreements)
We categorize incidents based on urgency to ensure critical issues are addressed immediately: • Severity 1 (Critical - System Down): Moodle is completely inaccessible or experiencing severe data corruption affecting all users. • Response Time: Within 1 hour (24/7/365 coverage). • Severity 2 (High - Major Impairment): Core functionality is broken (e.g., HRIS sync is failing, or quizzes are lagging severely), but the platform remains online. • Response Time: Within 4 business hours. • Severity 3 (Medium - Minor Impairment): The platform is functional, but a non-critical feature is experiencing issues or requires configuration adjustments. • Response Time: Within 1 business day. • Severity 4 (Low - General Inquiry): How-to questions, minor UI styling updates, or non-urgent optimization consultation. • Response Time: Within 2 business days.