Sold by: Jama Software (Private Offer Only)
Deployed on AWS
Jama Connect® is an award-winning and leading solution for requirements management, providing robust traceability from requirements through testing and risk management. Jama Connect enables a digital thread across best-of-breed tools, allowing the product development process to be measured and improved.
4.3
Overview
Jama Connect® is a powerful requirements management software that streamlines the process of gathering, managing, and validating requirements throughout the product, systems, and software development lifecycle.
Review Center
Collaborate effortlessly with stakeholders using Jama Connect's Review Center. It centralizes feedback on critical requirements, ensuring all contributors stay aligned and can easily highlight necessary adjustments.
Risk Management
Avoid costly setbacks with built-in risk assessment tools. Jama Connect allows you to identify, document, and prioritize risks early, enabling teams to devise proactive mitigation strategies that safeguard project success.
Test Management
Integrate test cases directly with your requirements to ensure thorough validation. Generate clear traceability matrices, identify gaps, and enjoy confidence in your product's compliance and performance.
Live Traceability™
Achieve full lifecycle visibility across your development process. Seamlessly integrate with popular tools like Jira and Cameo No Magic, enabling engineers to work in their preferred environments while maintaining synchronized requirements.
Jama Connect Interchange™
Simplify data exchanges with suppliers and stakeholders through bi-directional synchronization with Excel, Jira, and ReqIF-compliant tools. Keep your requirements updated, no matter where your teams are working.
Jama Connect Advisor™
Enhance your requirements with AI-driven insights and natural language processing (NLP). Improve quality and usability while adhering to established standards, reducing the likelihood of late-stage surprises.
Highlights
- Improved Collaboration and Communication: Jama Connect enables teams to work more effectively together by providing a centralized platform for requirements, testing, and risk management. This improves communication between cross-functional teams, ensuring that everyone is aligned and working toward the same goals.
- Enhanced Traceability and Compliance: With Jama Connect, businesses can maintain end-to-end traceability of requirements, design, and testing processes. This helps meet regulatory compliance standards, ensures that nothing falls through the cracks, and provides clear documentation for audits and reviews.
- Increased Efficiency, Reduced Risk, and Cost Savings: By streamlining the management of requirements and reducing manual processes, Jama Connect helps teams avoid costly errors, rework, and delays. It enhances decision-making through real-time data, enabling teams to identify risks early and take corrective actions, ultimately improving project timelines and reducing risk exposure.
Details
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Creator | Full access to author, edit, and manage all the requirements, data, and workflows in Jama Connect, including the complete review and approval cycle, as well as test management. Creators are usually product managers or owners, business analysts, systems engineers, project managers, or quality assurance engineers | $0.001 |
Stakeholder | Read access for viewing context, engaging in real-time decisions, and capturing critical feedback in order to stay informed and in sync. Stakeholders may include executive managers, quality and development engineers, customers, or business users. | $0.001 |
Test Runner | The ability to write/edit test plans, execute test runs, and log defects. This seat is targeted at roles focused heavily on verification and validation who need the ability to run test plans efficiently but will not have the ability to create test cases like a Creator. | $0.001 |
Reviewer | Participate in formal review and approval workflows to provide input, view feedback, and digitally sign off on work. Reviewers are typically executive managers, customers, or other ad-hoc stakeholder. | $0.001 |
Vendor refund policy
For cloud-hosted customers, a continuous warranty is offered during the license term.
For self-hosted customers, Jama Software provides a limited performance warranty for a period of ninety (90) days after the software is first made available to the licensee
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Contact us for more details @ awsjamateam@jamasoftware.com
1-year support (knowledge base access + chat + ticket form) with purchase. Enterprise support is included with license purchase. For faster SLAs you can inquire about Premium Support offering. Review our knowledge base and submit support tickets at https://support.jamasoftware.com/
With every Jama Connect purchase, you receive support through our knowledge base and support ticketing system. Expert assistance from our team of technical specialists will help resolve your issues quickly. Extensive resources, including a comprehensive knowledge base and active community forums. Support Hours: Monday - Friday, with extended global coverage supporting teams in different time zones.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Juande S.
Efficient and Flexible Requirements Management and Traceability Tool; Reporting Can Be Improved.
Reviewed on Feb 06, 2026
Review provided by G2
What do you like best about the product?
The main thing I like is that almost every item in Jama Connect has an associated URL, which makes it very easy to share any item through that URL, and for other users to refer back to that item. The second-best thing is that there is no practical limit to the number of stakeholders that can have read-only access to the requirements. The versioning of items is also very good, together with the establishment of baselines for the requirements, both to help with releases, and be able to easily compare between those baselines/releases. The Review Center, although it has not displaced the existing Jira-based review that already existed in our organization for established documents, we have used it successfully for new documents/requirements outside of the established process. Finally, you can tailor the existing item types and relationships, and create new ones, with standard types for requirements management and testing as part of the default set. Jama Connect is essentially a malleable database that we can use to solve our needs in requirements management, traceability, and compliance.
What do you dislike about the product?
Sometimes the speed of some of the screens/interfaces could be improved. Relationships are not easy to be imported or exported, that's a difficulty we have found a number of times, specially when starting from a set of requirements coming from a document. And reporting is sometimes difficult to prepare. It would be good if there could be some wizard/screens to help you create reports (both Office-based and Velocity Engine-based ones) and visualize the reports online based on the different fields that you might want to display, and/or different operations.
What problems is the product solving and how is that benefiting you?
Jama Connect for Requirements Management solves for us the traceability from science to system technical requirements, ensures also compliance flow, and we hope to use it to store verification plans. We will be able to run test campaigns which will be linked directly within Jama, keeping our compliance up to date.
Antonio M.
Web-Based, User-Friendly, Needs Improved Exports
Reviewed on Jan 06, 2026
Review provided by G2
What do you like best about the product?
I like that Jama Connect for Requirements Management is web-based, which means its performance is not dependent on my hardware, and the database is safely stored in the cloud instead of on my laptop. I appreciate that everyone receives updates automatically because everything is online, eliminating the need for manual pushing or committing changes. The customer service experience is something I really like—it is efficient and very helpful, providing assistance to a great level of detail. Additionally, I found the initial setup to be intuitive and I love the well-designed, user-friendly UI, especially with my previous experience with tools like Doors, Jira, and Cameo.
What do you dislike about the product?
The export to Word, Excel, PDF is not working so well. Duplicating requirements is not optimal. Changing item types is not optimal. Deriving statistics is not optimal. If one could make batch changes to specific parts of the requirements or tests, that would be great. It is possible via the API, but that requires too many skills that the average user does not have. It is expensive, and we would love to use it with Capella, but the interface is not free.
What problems is the product solving and how is that benefiting you?
Jama Connect for Requirements Management enhances traceability, serves as a single source of truth, and frees us from dependence on MS tools. It efficiently defines requirements and corresponding test cases at both user and engineering levels.
Samyak H.
Outstanding Traceability and Review Features
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
What I appreciate most is the live traceability feature. Additionally, the review center for requirements is also excellent.
What do you dislike about the product?
I am working on a large project in Jama Connect using the Gherkin format, and I have noticed that load times can be problematic for very big projects.
What problems is the product solving and how is that benefiting you?
It addresses the challenge of tracking and managing the requirements of a complex project in a very systematic way. I prefer this tool over Jira.
Rishikkesh B.
Essential Tool for Gathering Product Requirements
Reviewed on Dec 12, 2025
Review provided by G2
What do you like best about the product?
Very useful tool to get the requirements for my products
What do you dislike about the product?
Has some learning curve. But after that, it's a very easy tool
What problems is the product solving and how is that benefiting you?
I use is to write and review product requirements and also register test cases and test results
Juergen Albrecht
Has required better change management and easier tool integration but supports certification needs and strong collaboration
Reviewed on Nov 06, 2025
Review provided by PeerSpot
What is our primary use case?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suitable engineering tool for their projects.
What is most valuable?
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect , but at Jama Connect , the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability.
The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment.
The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
What needs improvement?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically.
Jama Connect could be improved by enhancing collaboration between different companies on different engineering areas, facilitating the data exchange necessary for integrating data and results.
I hope that the next release of Jama Connect makes it much easier to connect to other tools, as the current configuration process requires deep understanding and can be quite challenging.
For how long have I used the solution?
I have been dealing with Jama Connect for nearly three and a half years.
What do I think about the stability of the solution?
Jama Connect's requirements management, compared to DNG and MKS or even PTC, is somewhat similar but slightly more modern than the PTC system, whereas DNG has grown in complexity that has ruined performance and understanding.
Which solution did I use previously and why did I switch?
I often recommend PTC Integrity because it is a tool that is commonly found in both small and large companies, recognized by companies such as Airbus and the military for its broad usage alongside other tools.
Which other solutions did I evaluate?
I do not see any advantages of Jama Connect or IBM over PTC Integrity .
What other advice do I have?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automation, or AI capabilities, as I am currently too busy migrating from older versions to newer ones. Once you understand how PTC works, it is fantastic and does the job well, making it a professional alternative to other comparable tools. My overall review rating for Jama Connect is five.