Overview
Cisco ACI is a an industry-leading secure, open, and comprehensive Software-Defined Networking (SDN) solution. It is a turnkey solution that simplifies and streamlines infrastructure deployment and management, and speeds up the application deployment process. The software is equipped with advanced capabilities that allow IT professionals to be proactive in maintaining the data center's components, ensuring business goals are met, and identifying potential network performance problems before they arise.
Cisco ACI abstracts the underlying infrastructure to business metrics, making it easier to manage the complexity of networks and enabling consistent policy and encryption from campus to cloud. It automates the network, enhances security, and helps businesses move to a cloud or multicloud environment. Customers can leverage the software to deploy workloads in any location, whether large or small, on premises or remote, in private or public clouds, satellite data centers, or 5G-enabled telecom edges.
Cisco ACI has evolved over time, expanding from supporting a single site and single pod to multi-pod and multi-site to hybrid cloud architectures. With the latest update, customers can manage their on-premises networks from the cloud by deploying it as an EC2 instance.
Highlights
- Manage multiple pods across multiple regions through a APIC cluster deployed in cloud
- Enable Consistent Policy, Security and Operations between across multiple onprem and remote locations
- access from anywhere with an internet connection, and manage the networks remotely.
Details
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Delivery details
APIC on AWS deployment Scenario
APIC on AWS will need a Minimum of 3 node cluster. It is recommended that each of these nodes are deployed in a different AZs for redundancy.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
First Release
Additional details
Usage instructions
- Follow the getting started guide here 2.Deploy Cisco APIC Controllers using the Cloud Formation Template
- Once Deployed, access the product via https://[enter-apic-private-ip]
Resources
Vendor resources
Support
Vendor support
Cisco APIC controller on AWS supports BYOL AMI customers only after a license is purchased from Cisco or a reseller. To set up Cisco APIC controller on AWS go to getting started guide.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Monitoring has improved daily infrastructure visibility but needs AI and broader integrations
What is our primary use case?
We are the user, representing the organization ATOM, a mobile operator in Myanmar. We have several products in our portfolio, including Vertica database, Document Management, Operation Bridge Manager, and IDSM. We are only using Operation Bridge Manager for monitoring, which generates alerts. We have the Network Monitoring Module, NNMi, for network operations management. We are customers with a direct relationship with the vendor.
What is most valuable?
I can only comment on the IDSM tools and the monitoring observability part, which we find to be a great tool. However, we struggled with support a couple of years back due to external factors, such as sanctions, that caused a delay in receiving support. The support we refer to is technical support, and one of the functionalities missing in the current OpenText version is AI. Apart from that, it is quite good. The current tool is adequate for day-to-day operations, but we want to explore more on AI Ops and hope future versions of OpenText can support that.
What needs improvement?
We are using this for the infrastructure. We are not working with Operations Orchestration . We do not make use of its visibility and analytics features, as we are mostly using it for the networking part only.
How are customer service and support?
Their technical support has been great, and they have a great partner, so there is nothing to comment on regarding the service.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
Cost is one thing that could be improved, as it is heavy for an emerging market like ours.
Which other solutions did I evaluate?
We work with other vendors as well, having a few other suppliers providing support for different solutions. We are not working with them at this moment. We have solutions from different partners, including Cisco, HP, and Oracle for many different solutions, as we are part of the infrastructure team.
What other advice do I have?
I am not responsible for Vertica, as we are not responsible for the Vertica side; it will be handled by a separate team, but we mainly work on IDSM and Operation Bridge Management. The current tool is adequate for day-to-day operations, but we want to explore more on AI Ops and hope future versions of OpenText can support that. In the future, I would like to see more flexibility on the integration with other platforms and greater flexibility for integrations or automations with other platforms. Other platforms such as Microsoft Azure and AWS would be beneficial. I would rate this solution a seven out of ten.
Enables streamlined data center management with automation and application-centric design
What is our primary use case?
What is most valuable?
The main features of Cisco ACI that I really appreciate are the application-centric and network-centric designs, allowing you to create your network according to your application. That's helpful, and it's good for one-time implementation. The automation capabilities are really helpful. We deployed one data center using Terraform , and after deployment, many automation features are available, which can be very helpful.
Based on my experience, Cisco ACI provides substantial capability; you can design your network accordingly and it's part of the SDN family, providing many benefits to the organization, especially when moving from traditional network infrastructure. Many organizations are actually using the old traditional Nexus infrastructure or some old data center devices. It gives you significant control and one-time implementation capabilities, and it also provides better performance and security. Functionality-wise, Cisco ACI provides integration using automation. We implemented it through Terraform , which was easy. Those features are available, so I don't think any new features are needed right now; something new could come up, but they have implemented many improvements over the years.
What needs improvement?
I believe the product is good; right now, I don't see any areas for improvement for Cisco ACI. I cannot suggest any improvements as I might not have used all features to identify improvement areas. Most aspects are good.
For how long have I used the solution?
I've been working with Cisco ACI for around five to six years.
What do I think about the stability of the solution?
For stability, Cisco ACI rates a nine or 9.5 because I've seen three customers using Cisco ACI and once deployed, the solution is very stable.
What do I think about the scalability of the solution?
The scalability of Cisco ACI deserves a rating of nine. It has great scalability features.
Expanding your network or your data center with Cisco ACI is not an issue; scalability is a good feature. You can expand it very easily without needing to do much. You just keep adding, and you can add more servers, storage, and everything. There's a scalability limit, but it stretches. You can use the multi-site and multi-pod features, which help you scale the data center over the WAN and create large sites.
How are customer service and support?
For technical support, I would rate them a seven because it's a complex technology and the TAC people sometimes don't have much understanding of the product. When issues occur, the TAC is not able to provide much support, leading to difficulties in finding RCAs.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In my opinion, Arista is the main competitor for Cisco ACI. I never worked on Arista, so I'm not sure which solution is more preferable.
How was the initial setup?
The initial setup process for Cisco ACI is simple; it's not complex. First-time configuration requires a lot of setup, but that's the great thing about Cisco ACI: it's one-time implementation. You create many policies at once, and after that, it becomes pretty easy.
What's my experience with pricing, setup cost, and licensing?
From my perspective, I've procured Cisco ACI in my previous organization. I never did any procurement for other vendors such as VMware or Arista, so I'm not sure how their pricing compares. When procuring everything for the first time, including licenses and hardware, it can be at a higher price, but I believe price-wise it's comparable to other vendors.
In general, Cisco ACI is on the higher side; it's not a cheap solution. Obviously, it's a data center solution, and if it were lower-priced, that would be great for selling to other companies choosing other products due to cost issues.
What other advice do I have?
I have only worked with Cisco ACI in an on-premises deployment; I'm not sure about the hybrid model. I'm not currently working with the analytics part. I haven't integrated Cisco ACI with third-party tools such as VMware, OpenStack , or Microsoft Azure . On a scale of 1-10, I rate Cisco ACI a 9.
Robust data center operations with focus on traffic management and future API enhancements
What is our primary use case?
We are using Cisco ACI primarily for data center operations. We are creating different remote channels for segmentation and structuring our network, building routes for traffic management, and implementing micro-segmentation from end-to-end for traffic management.
What is most valuable?
Robustness is a key aspect. Stability and robustness are what we are banking on. It is essential for growing our data center connectivity and enablement for our customers. It is a must for us. The routing of traffic is one of our main focuses when utilizing Cisco ACI .
What needs improvement?
We are looking at better synchronization with the cloud and on-premise, bringing in a multi-cloud networking solution. It can be simplified. We need more APIs to capture logs, offer next-level insights for debugging, and performance-based packet tracking. Additionally, some sustainability measures or emissions tracking features would be beneficial.
For how long have I used the solution?
My team has been working with Cisco ACI for five to six years.
What do I think about the stability of the solution?
Stability is one of the highlights, contributing to the robustness of the solution.
What do I think about the scalability of the solution?
The scalability of Cisco ACI supports our organization's growth effectively. It is scalable and provides essential support as we grow our data center connectivity.
How are customer service and support?
Initially, we faced challenges in getting technical support. Currently, we have no issues. The technical support from Cisco is satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have experience working with other SD-WAN solutions, such as Cisco Viptela, Meraki, Aruba Central, and Juniper, at the SD-WAN level yet not at the data center level. We use NSX for another customer, however, it is not at the scale of Cisco ACI.
How was the initial setup?
The initial setup was not straightforward. We adopted an agile strategy, starting small and expanding to multiple data centers. The deployment took approximately eighteen months.
What about the implementation team?
We engaged Cisco for professional services during the initial stages, and we collaborated closely with their team to address challenges.
What was our ROI?
Efficient utilization leads to cost savings and efficiency gains. We achieved ROI within approximately 30 to 35 months, and it has been essential for us.
Which other solutions did I evaluate?
We have used SD-WAN solutions like Cisco Viptela, Meraki, Aruba Central, and Juniper. Additionally, we work with NSX for another customer.
What other advice do I have?
I recommend Cisco ACI due to its reliable tech support, timely updates for security, traffic management, and ease of management. Enhancements with public APIs and sustainability measures could be beneficial.
Overall, I rate the solution as nine on a scale of one to ten.
Achieves network automation while recommending improvement to technical support
What is our primary use case?
I work as an integrator and reseller for Cisco ACI , which helps in network automation and application deployment.
What is most valuable?
Cisco ACI was the first product in the market, offering stability with a significant install base. Its features, like easy application deployment, short deployment time for new applications or software, and eliminating the hassle of STP, are appreciated. Additionally, performance capabilities like connectivity of forty gs and one hundred gs and security integration are key benefits.
What needs improvement?
Cisco needs to enhance their technical support and pay more attention to regional support. They should ensure frequent visits, updates, and client meetings. Their lack of on-ground offices can result in business losses.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution offers high performance and scalability with connectivity options up to 100 GS.
How are customer service and support?
Cisco's technical support could use improvement to provide more comprehensive assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Cisco ACI, we worked with other cloud networks architecture, however, not SDA.
How was the initial setup?
Installation, configuration, and upgrades are easy and straightforward.
What was our ROI?
I have observed that Cisco ACI minimizes operational costs, however, I haven't made a formal comparison.
What's my experience with pricing, setup cost, and licensing?
Cisco's pricing tends to be on the higher end compared to other vendors.
Which other solutions did I evaluate?
I did not evaluate any alternate solutions.
What other advice do I have?
I rate Cisco ACI nine out of ten due to its impressive features. However, I recommend they improve their technical support.
Efficient, easy to scale, and has less dependency on the infrastructure for application management
What is our primary use case?
We primarily use it for network-centric applications and environments. It's mostly used for migrating traditional three-tier networks to the ACI infrastructure.
What is most valuable?
Automation features have been most beneficial for managing complex networks.
What needs improvement?
It could benefit from an orchestration tool that makes deploying services easier.
For how long have I used the solution?
I have been working with Cisco ACI for almost seven years.
What do I think about the stability of the solution?
It is a very stable. I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
ACI is highly scalable, both within a single site and across multiple data centers.
I would rate the scalability a ten out of ten. Our clients vary from mid-sized to large, including financial institutions.
How are customer service and support?
We don't usually need much support unless there's a technical issue or bug. We might contact them for design reviews during deployment.
How would you rate customer service and support?
Neutral
How was the initial setup?
It was easy, especially with the newer version. After preparing the initial fabric, it's mostly plug-and-play.
However, service deployment could be simplified with a better orchestration tool for deploying endpoint groups (EPGs) and other objects.
The deployment process is an ongoing process that can take over a year, as it's part of a migration of workloads and services. You can't migrate an active data center all at once. There are project dependencies that affect the timeline.
These are not technical challenges but project dependencies. Each project has its own timeline and phases. The technical aspects aren't that complicated.
I haven't encountered any challenges in deployment. It's simple automation through a portal for deploying services and EPGs.
What other advice do I have?
I highly recommend it. Compared to traditional data centers, it's more efficient, easier to deploy, and has less dependency on the infrastructure for application management.
Overall, I would rate the solution a ten out of ten.