IT Resilience Assessment

• Assesses an IT organization’s current ability to manage IT’s resilience including operational resilience and disaster recovery issues. Supports enhancing overall business continuity preparations.

IT Security Assessment

• Assesses an IT organization’s ability to identify and manage all types of IT security risks. Includes the implementation of effective tools and techniques to counter these risks.

Service Delivery Outsourcing Assessment

• Assesses an IT organization’s ability to successfully operate using an outsourced service delivery model. Includes evaluating the organization’s ability to make an outsourcing decision that is beneficial to the enterprise as well as IT.

IT Service Management Assessment

• Assesses the overall ability of an IT organization to manage IT services. Includes evaluating whether day-to-day IT operational processes provide effective and dependable business support.

IT Infrastructure Modernization Assessment

• Assesses the need for significantly updating or “modernizing” an IT organization’s technology environment. Includes evaluating the potential for reduced complexity and increased performance, reliability, and operational efficiency.