Computacenter + Snowflake - Single Person Discount (SPD) fraud detection

Business Outcomes and Benefits ● Reduce SPD fraud which costs councils millions annually. ● Expected ROI within 12–18 months. Example: A council investing £100K in fraud detection could recover up to £1M in the first year. ● Increase current verification processes which are currently often manual and reactive. ● Fraudulent claims reduce available funds for essential services. ● Improve compliance and public confidence in council operation. ● Provide rapid deployment of a packaged solution by Computacenter service teams reducing complexity, cost and risk of deployment to local authorities. ● Create a trusted 360° view of residents, properties, and services without the complexity of traditional ETL-heavy architectures. ● Use Snowflake’s scalable compute, secure data sharing, and instant access to external datasets via the Snowflake Marketplace councils can enrich their insights and make decisions with greater speed and confidence.

Solution Overview: ● Computacenter will deploy and configure Snowflake modern Data & AI Cloud platform to enable local authorities to unify data from fragmented systems (council tax, electoral roll, housing, social care, education, CRM, and more) into a single, governed environment ● This creates a trusted 360° view of residents, properties, and services without the complexity of traditional ETL-heavy architectures. ● With Snowflake’s scalable compute, secure data sharing, and instant access to external datasets via the Snowflake Marketplace, councils can enrich their insights and make decisions with greater speed and confidence. ● A key use case is validating Single Person Discount (SPD) for council tax. The platform automatically identifies households receiving SPD and cross-references them with internal records and third-party datasets to spot inconsistencies, such as multiple adults linked to the same address. ● Using Snowflake Cortex and Snowpark, councils can apply AI-powered matching, anomaly detection, and risk scoring to prioritise high-value cases, reduce fraud, and streamline revenues operations. No data duplication, no manual extracts, just accurate, real-time intelligence.