Adoption Acceleration Engineering

We help you and your engineering teams deliver your software to customers by providing engineering and guiding the tooling that maximises your product design, customer success and organisational decisions:

Purchase: Customers can purchase your product wherever they want to purchase, including from AWS marketplace. Whether that's:

• Setting up the cloud services that hosted your software from compute to databases to storage;
• Managing cost efficiently by choosing the right cost models for you (choosing AWS Savings Plans and Reserved Instances where needed) and deploying tools to give you visibility and control (Cost Explorer, AWS budgets and Costs and Usage reports are great examples), with recommendations across cost, security, performance, limits and more.
• Metering and tagging your customer workloads on 70+ supported AWS services including EC2, RDS, Lambda, S3, EKS, etc

Deploy: Supporting your teams to get built software into production, whether that's:

• Implementing and use Kiro to write and structure software faster and more rigourously;
• Deploying your software through tools such as Cloudformation/CDK, Terraform, ECS/EKS Lambda, CodeDeploy, Elastic Beanstalk and so on;
• Embedding AI into your software using tools such as AWS Bedrock
• Ensuring your solutions are configured for operating once deployed by building the tools that detect drift, alerting when tools fall out of compliance, ensuring ongoing audit trails and remediatign where needed (Implementing AWS Config for example)

Adopt: Ensuring customers have fewer barriers to usage adoption * Leveraging integrations with Salesforce and Zendesk with tools such as Appflow; * Ensuring APIs can be exposed and consumed via API Gateway so third party SaaS tools can be connected

• Supporting authentication, smoother sign up and sign in with Cognito
• Ensuring users arent bugged by errors and latency through deployments of CloudWatch and AWS X-Ray
• Collecting and visualising vital Usage and Event Telemetry through tools including Amazon Kinesis and Amazon Quicksight

Adoption Acceleration Engineering adds vital engineering cross your whole software journey adding vital 'how-to' across :

Your Pricing and Commercial Model Customer onboarding and CRM integration Metering and Billing Deployment pipelines Product UX for self-serve Marketplace Integration Coverage Integrations Finance Processes Support and Operational Readiness Sales and go-to-market Technical QA and go-live verification