Overview
Organizations in regulated industries operate on enormous volumes of unstructured content: underwriting files, policy documents, contracts, compliance records, clinical notes, and regulatory guidance, scattered across shared drives, legacy systems, and individual employees. Traditional enterprise search finds documents but cannot reason across them. Generic AI tools hallucinate answers from public training data with no connection to an organization's actual records. Neither is acceptable when accuracy is mandatory and every answer needs to be traceable. Cham solves this by ingesting an organization's documents and data and building a knowledge graph, a structured network of entities, relationships, and facts, that becomes the authoritative source the AI reasons over when users ask questions. The result is precise, evidence-backed answers that connect information across sources, not just surface-level keyword retrieval.
Cham is delivered as a SaaS product through a hosted web portal, with infrastructure provisioned in the client's own AWS account or QyrosCloud's managed environment. The platform is powered by AWS Bedrock for AI inference, supports multi-tenant organizational architecture via Clerk, and is designed to qualify for the Deployed on AWS designation. Core capabilities include Ask, a natural language interface for querying the organization's knowledge base; Doc QA, for deep question-answering over specific document sets such as loan files, policy packages, or clinical records; and Publish, for generating branded, client-facing knowledge outputs. Custom workflows for vertical-specific use cases, such as underwriting automation, compliance checklists, or intake processing, are available as separate statement-of-work engagements. Client data is never used to train foundation models, and the architecture supports HIPAA BAA addenda and data processing agreements for regulated deployments.
QyrosCloud is an AWS Advanced Tier Managed Services Partner specializing in compliance-embedded cloud infrastructure for regulated industries. Clients receive not just a software platform but a fully managed, continuously maintained AI capability operated by a team with deep expertise in regulated cloud environments. The commercial model consists of a one-time implementation fee covering standard knowledge graph setup and portal access, a monthly managed service retainer covering patching, model updates, prompt management, and infrastructure monitoring, and SOW-based fees for custom workflow development.
Highlights
- Knowledge graph AI that connects your data, not just retrieves it - Cham builds a structured knowledge graph from your organization's documents and systems, so answers are grounded in connected facts across sources, not isolated keyword matches.
- Built for regulated industries - Purpose-built for healthcare, insurtech, financial services, and public sector workflows where HIPAA, SOC 2, and audit-ready traceability aren't optional.
- Turns institutional knowledge into a shared asset - Cham's knowledge graph captures patterns and experience across your team, so every new workflow starts smarter instead of from scratch.
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For technical support, implementation assistance, or general product questions, contact QyrosCloud at support@qyroscloud.io .
QyrosCloud provides dedicated onboarding support for all Cham customers, including initial setup, data integration, and knowledge graph configuration. We make best efforts to respond to standard requests within the same business day, with critical issues prioritized for faster response. Enterprise and regulated-industry customers can request expanded support arrangements as part of their engagement.
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