Sold by: Glia
Deployed on AWS
Glia Voice is the complete, AI-powered contact center (CCaaS) platform, purpose-built for banks and credit unions. Modernize your call center, automate over 50 percent of calls with banking-specific AI, and unify your agents in one intuitive workspace that empowers them with AI-assisted capabilities to help them provide faster, more personalized service.
Overview
Glia Voice is a complete AI-powered contact center platform built specifically for financial institutions, helping automate 50 percent of calls to deliver faster, more reliable service without adding headcount. Unlike general-purpose call center solutions, Glia Voice is purpose-built for the specific use cases, integrations, and compliance needs of banks and credit unions.
The Glia AI for All approach provides powerful AI capabilities for every stakeholder, helping contact centers handle twice as many calls without adding headcount. At its core, the platform helps banks and credit unions responsibly automate over 50 percent of calls using a powerful Voice AI Virtual Assistant pre-trained on over 1,000 banking topics. Agents benefit from many AI capabilities, including automated wrap-up summaries, AI summarized interaction history, and real-time coaching, while managers and executives benefit from automated call reviews and insights simply by asking questions about your data in natural language.
By unifying AI and human agents in a single, intuitive workspace, financial institutions can finally handle high call volumes without adding staff, reduce costs, and enhance both the customer and agent experience. The Glia seatless and minuteless pricing model provides predictable costs, focusing on maximizing your value, not our seats or usage fees.
Highlights
- Automate over 50% of calls with a Voice Virtual Assistant pre-trained on over 1,000 banking topics, freeing human agents for high-value conversations.
- Empower agents and managers with native AI tools for summaries, coaching, and analytics, all delivered with a predictable, value-based "seatless, minuteless" pricing model.
- Get a complete, AI-first cloud contact center (CCaaS) platform that is purpose-built for the unique integration, compliance, and workflow needs of financial institutions.
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Deployed on AWS
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Dimension | Description | Cost/12 months |
|---|---|---|
Glia Voice AI | This listing is for Private Offer transactions only. Please click 'Request Private Offer' to receive custom pricing. | $1.00 |
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This listing is for Private Offer transactions only. Please click 'Request Private Offer' to receive custom pricing.
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