Overview

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HCL Domino is a secure, enterprise-grade application development platform. It runs key processes, workflows, and systems for thousands of customers globally. From citizen developers to pro-code app dev, it has proven ROI and improves productivity and profitability. Domino delivers mission-critical apps with modern, web-based user interfaces with rock solid security and data connectivity accessed from iOS, Android, desktop and web.
This instance includes 100 Complete Collaboration Business Edition (CCB) Licenses. For other quantities we can provide a private offer tailored to your organization's specific needs, please reach out to us at Domino_AWS_Sales@pnp-hcl.com . If you are a U.S. Federal Government employee or agency, or acting on behalf of one, please contact our dedicated team at info@hclfederal.com .
Highlights
- Application Development: HCL Domino provides a rapid application development environment, allowing developers to create custom business applications quickly and efficiently. It supports building Nomad & Notes client applications as well as web-based and mobile applications.
- Rock-Solid Security Security is built into the DNA of Domino, and it has always been a platform you can trust - secure to its core. HCL Domino includes even more security features including 2FA, TOTP, Passkey support, automating certificate management, and biometric authentication, end to end encryption and more to protect sensitive data and applications. This includes full encryption, access controls, authentication mechanisms, and secure communication protocols.
- Integration & Scalability HCL Domino can integrate with a variety of other systems and technologies, including relational databases, web services, and enterprise applications. This enables organisations to leverage existing investments and extend the capabilities of their Domino applications. Domino is also highly scalable and is capable of supporting large numbers of users and apps. It can be deployed on a single server or in a clustered environment for high availability and performance.
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Dimension | Cost/hour |
|---|---|
t2.large Recommended | $1.49 |
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
HCL Notes/Domino 14.5 Release Notice https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0121294
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Vendor support
The HCL Domino solution covers a wide range of use cases, including customer made personalization and developments, if a problem arises that cannot be managed by the day-to-day operational tasks, HCL Software recommends opening a support case right away.
HCL Customer Support Portal: https://support.hcltechsw.com/csm
So long as Licensee has a current support subscription to HCL Software Support and is otherwise in compliance with the Agreement, technical support will be performed in a timely and professional manner by qualified support engineers familiar with the HCL Software Program.
Please see HCL Suport Guide for more information on support tiers and service levels
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Long-term platform has supported AI exploration and streamlined data integration for decisions
What is our primary use case?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes . I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner.
We are now gaining experience with the AI function in HCL Domino because we have many databases with substantial data that we want to make available, searchable, and enable relation discovery. We have started with the low-code tools in HCL Domino, but we skipped further development due to workloads and did not have a contract for that.
What is most valuable?
I would appreciate HCL Domino to have wider integration into the SAP world because SAP is not easy to use, and if we could integrate it into a HCL Domino application, we could post data more easily to SAP from the HCL Domino environment and vice versa.
We have had projects where we connected to IBM Maximo in HCL Domino using ODBC functions, and we also connected to a MySQL-based database where we took installation features from existing interlockings. This involved integrating with other applications.
Integration with IBM would be beneficial for HCL Domino to move from ODBC connections to REST API because Maximo supports REST API, and this would be advantageous by eliminating the need to install ODBC drivers.
What needs improvement?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit our wishes.
For how long have I used the solution?
I have been using this solution since 1992, when it was Lotus Notes .
How are customer service and support?
I would rate the technical support from HCL Domino a 10.
How was the initial setup?
The initial setup of HCL Domino is straightforward.
What other advice do I have?
I have checked HCL Workspace, but it is still emerging, so I need to monitor it. I have not worked with IBM Watson Studio or IBM Cognos , although I am aware that Watson is an AI tool. We looked into another blue-branded tool that works with Watson, but we did not explore it deeply.
The problem we encountered was that we had to install ODBC drivers for HCL Domino. We are now focusing on a REST API alternative so that no action is required from the client side, although we do not have a contract for this yet.
The analytics tools from HCL Domino have not directly helped with my data-driven decision making. We used Business Intelligence tools to analyze data we exported from HCL Domino.
The pricing for HCL Domino is completely reasonable. It is user-defined and the fees are comparable to others, sometimes a little cheaper. With the concept presented by HCL Domino Workspace at three different levels with two dollars per user per month, I think that is unbeatable.
We are currently discovering all the features already available in HCL Domino 14.5.1. We need more experience and deeper exploration, but due to limited manpower and existing projects keeping us occupied, we do not have time for extensive experience-building. We have no plans to expand at this time. I would rate this review a 10.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
What is our primary use case?
The primary purposes for which HCL Domino is used are mail and applications.
What is most valuable?
Some of the best features in HCL Domino are that it functions as a Swiss army knife. It does everything.
I am saying that these features are somewhat limited even though they are numerous within the product. It does many things and does them reasonably well. You can make it do many things because it is an application server. However, programming it is not easy. Nowadays, there are other platforms in which you can program more easily.
What needs improvement?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey.
I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code.
I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking.
The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
For how long have I used the solution?
I have been using HCL Domino for 20 years.
What do I think about the stability of the solution?
My overall rating for HCL Domino is that we are happy with it. We are reasonably happy with it. We are sort of stuck with it because you cannot just move the applications. The fact is that it simply works. Once we develop an application, it basically works and does not really break.
What do I think about the scalability of the solution?
My thoughts about the impact of HCL Domino's client-server communication on collaborative applications are that it is much faster to develop a native client application, such as HCL Notes . However, for some features, those features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
How are customer service and support?
My experience with the technical support of HCL is that they are responsive.
How was the initial setup?
The complexities and challenges when it comes to the deployment of HCL Domino depend on the company size. It is fairly complex now.
In terms of time, the deployment might require varying durations, as it depends on what is being implemented. The programming work sometimes takes a long time. The operational work is quite acceptable and simply works.
The configuration of the setup of a new HCL Domino takes about three hours, though it depends on various factors.
What about the implementation team?
I think that one person is enough to deploy the product even if we are a small enterprise. We are small with about 10 people. I think even if we had 10 times that, it would take the same time.
Which other solutions did I evaluate?
I have thought of some alternatives for HCL Domino. It is difficult to switch to other products because we invested a lot into the applications, meaning a complete change of the workflow. In a certain sense, HCL Domino means freedom for us because it enables us to keep the data in one datastore, which is reasonably safe and human-readable.
What other advice do I have?
My overall rating for this review is 9 out of 10.
Reliable enterprise software
Experience complete control and security in managing sensitive information and internal applications
What is our primary use case?
My main use cases for HCL Domino include one where we needed a solution to share sensitive information securely through email, as the standard packages lacked adequate security controls. We looked for something that allowed greater control, which HCL Domino offered with its on-premise solution that addressed many security-related issues.
The second use case involved developing internal applications for various departments, and HCL Domino's low code development platform, Domino Leap, was a good fit for automating processes data collection and workflow management. Additionally, Domino provided ready-made applications for secure teamwork through team rooms, where security controls ensured that multiple teams could collaborate without concerns over the security of their content.
What is most valuable?
From the perspective of HCL Domino's features, what I find most useful about the platform is its compactness and minimal attack surface. The attack surface refers to the areas open for exploitation, and HCL Domino's architecture means it runs efficiently on minimal servers, significantly reducing potential vulnerabilities compared to larger, more complex systems. Another critical feature is the optimized storage capability through DAOS, where duplicates of attachments are stored as a single copy, integrating storage efficiency directly into the platform without needing multiple solutions.
Regarding the features of HCL Domino, the strong mechanisms for encryption play a vital role in ensuring data integrity and compliance. For instance, when I install HCL Domino on a cloud platform AWS , all databases are encrypted, protecting them from unauthorized access. Additionally, the inbuilt PKI is a trusted feature of Domino, enhancing overall security along with new features in the latest versions that align with modern security offerings, including SSL and TLS encryption, which we integrate with Cloudflare .
I have configured HCL Domino with three servers in a secure manner, and from an uptime perspective, we had no issues. As the sole administrator, along with one other person, the system just kept running. We also migrated between service providers seamlessly, taking just a few hours, proving that manageability and uptime are strong points for HCL Domino.
What needs improvement?
One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms. Exploring and comprehending what is possible takes time and effort, as understanding the full range of functionalities requires a mindset shift to leverage the platform's capabilities effectively.
I believe HCL Domino is on a good improvement path, although a limitation is the lack of many service providers offering the platform, making initial setup more time-consuming for organizations without the expertise. If there were more subscription-based service providers available, it could enhance usability significantly, especially for organizations lacking the resources to install and configure systems.
For how long have I used the solution?
I have been working with HCL Domino since 2007, when it was earlier with IBM, and I have been using it ever since. After it was acquired by HCL, I started using it for about three years plus now.
What was my experience with deployment of the solution?
The initial setup experience with HCL Domino has a higher learning curve for first-time users, but HCL provides excellent support, making it straightforward once you grasp the configuration process. After the initial phase, setting it up becomes straightforward, although some complexities remain compared to other platforms.
What do I think about the stability of the solution?
I find HCL Domino to be extremely stable, and I would give it a perfect score of 10 for stability. Once it is up and running, it requires minimal intervention.
How are customer service and support?
I have received good support from HCL Domino. Whenever I faced issues and raised tickets, they were addressed effectively, and most problems were resolved satisfactorily, leading me to rate support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before using HCL Domino, I evaluated Microsoft platforms Exchange, SharePoint , and OneDrive, which did not adequately meet our needs. We also considered Process Street, a SaaS option for creating workflows, but with HCL Domino, I achieve more control and security by running it on our infrastructure compared to these alternatives.
How was the initial setup?
The initial setup experience with HCL Domino has a higher learning curve for first-time users, but HCL provides excellent support, making it straightforward once you grasp the configuration process. After the initial phase, setting it up becomes straightforward, although some complexities remain compared to other platforms.
What other advice do I have?
The price of HCL Domino is reasonable at about $100 per user per year for the facilities it provides, which I find very cost-effective.
HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations. Furthermore, hardware requirements are relatively modest, and savings on storage due to attachment handling further enhance its value. Security is another area where I feel more confident with HCL Domino.
For my specific needs, I rate HCL Domino a perfect 10. It meets all my particular requirements exceptionally well, although I refrain from commenting on its general utility.
I recommend that organizations assess their current infrastructure, identify pain points, and create a comparison sheet detailing required capabilities versus what HCL Domino offers. The insights from users should guide this process to determine if HCL Domino can fulfill their requirements effectively. My overall rating for HCL Domino is 10 out of 10.