Sold by: Visionet Systems
An AI-powered healthcare sales intelligence platform that enables smarter HCP targeting, personalized engagement, and real-time call guidance across the sales lifecycle. Leveraging real-time speech analytics, generative AI, and RAG-based insights on AWS, it helps sales teams improve conversation quality, automate call summaries, and streamline CRM updates. Designed for efficiency and compliance, it drives better outcomes through intelligent call preparation, live coaching, and post-call analytics
Overview
This AI-powered healthcare sales intelligence platform enables end-to-end optimization of HCP engagement by combining data aggregation, generative AI, and real-time analytics. It helps sales teams identify and prioritize the right healthcare professionals using insights such as HCP profiles, influence scores, digital engagement metrics, and prescription affinity predictions. With AI-driven call preparation, representatives receive contextual insights including therapeutic interests, past objections, competitor preferences, and suggested messaging ensuring every interaction is relevant, personalized, and impactful.
During live interactions, the platform delivers real-time call intelligence using speech-to-text processing, sentiment analysis, and a Customer Effort Score engine. It provides dynamic next-best-action recommendations, detects objection types, resistance signals, compliance risks, and off-label discussions, enabling representatives to adapt conversations as they happen. Post-call, the solution leverages generative AI to automate call summaries, extract key insights, recommend next steps, and seamlessly update CRM systems reducing manual effort and improving sales cycle efficiency and coaching effectiveness.
The solution leverages services such as Amazon Transcribe, Amazon Bedrock, AWS Lambda, Amazon S3, Amazon API Gateway, and AWS Glue, ensuring scalability, security, and seamless integration with existing enterprise systems while enabling advanced capabilities like RAG, real-time analytics, and intelligent automation for modern healthcare sales organization
Highlights
- AI-Powered HCP Targeting & Insights: Identify and prioritize the right HCPs using AI-powered healthcare sales intelligence, with data-driven profiles, influence scores, and prescription affinity predictions for smarter engagement.
- Real-Time Call Intelligence & Guidance: Enhance conversation quality with real-time call intelligence, including Customer Effort Score , sentiment analysis, and next-best-action recommendations during live interactions.
- Automated Post-Call Summaries & CRM Updates Leverage generative AI to automate call summaries, extract key insights, and streamline CRM updates—reducing manual effort and accelerating the healthcare sales lifecycle.
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Deployed on AWS
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Vendor support
Customers receive enterprise-grade support throughout the lifecycle of the product. This includes guided onboarding, deployment assistance, and configuration support within the Customer’s AWS environment. Ongoing support covers issue resolution, product updates, and optimization guidance via email and scheduled support sessions during business hours. Customers receive access to Visionet’s AI engineers, cloud architects, and solution specialists for deployment, customization, and integration with enterprise systems.