Overview
Mercurius Zero Trust Access is a fully managed service eliminating VPN, enabling least-privilege access, and stopping lateral movement across your enterprise. We deliver complete Zero Trust architecture covering Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), and Cloud Access Security Broker (CASB). Mercurius handles architecture design, policy creation, identity integration (Microsoft Entra ID, Okta, Google Workspace, AWS IAM Identity Center), user enrollment, application discovery, policy tuning, monthly review, and 24x7 operations including incident triage. Mercurius certified network and identity engineers, OSCP-certified penetration testers for policy validation, and dedicated Customer Success Manager. Service includes optional Zero Trust maturity assessment and policy benchmarking against NIST 800-207 and CISA Zero Trust Maturity Model. Target customers include enterprises eliminating VPN, BFSI with regulatory Zero Trust Architecture mandates, and retail or SaaS organizations adopting Zero Trust.
Highlights
- Fully managed Zero Trust deployment removes VPN, eliminates lateral movement, and applies least-privilege access without requiring internal engineering bandwidth.
- Lifecycle policy management includes monthly reviews, quarterly tuning, and continuous benchmarking against NIST 800-207 and CISA Zero Trust Maturity Model.
- 24x7 incident response with Mercurius certified engineers handling P1 escalations within 60 minutes.
Details
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Vendor support
Support tiers included. P1 Critical (access outage affecting customer operations): 24x7x365 response within 60 minutes with dedicated war-room. P2 High (policy enforcement issues affecting users): 24x7 response within 4 hours. P3 Medium (policy changes, identity integration tuning): business hours response within 1 business day. P4 Low (general questions, documentation): business hours response within 2 business days. Customer Success: Every customer receives a dedicated Zero Trust Engineer and CSM. Onboarding 4-6 weeks. Monthly policy review. Quarterly maturity assessment against NIST 800-207 and CISA ZTMM. Contact: Sales sales@mscyber.tech . Active incident soc@mscyber.tech 24x7x365. General hello@mscyber.tech . Website: