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The NetWitness Incident Response and Cyber Defense Services help organization implement a holistic security program for targeted attack defense—across the three interrelated areas of expertise (including organizational model), processes and technology—with a particular emphasis on their threat detection and response programs.

Whether the organization’s security monitoring program is in its formative stages or is based on a well-established SOC and is just in need of benchmarking and refinement, Incident Response and Cyber Defense professionals can deliver customized strategic advice as well as specific tactical services to help organizations continuously improve their ability to detect, investigate and respond to threats and to maximize the value received from NetWitness products and other security solutions.

The NetWitness Incident Response and Cyber Defense Services:

  • Assess an organization’s security gaps and provide a detailed improvement plan that is specific to the organization.
  • Provide deep expertise to help holistically design and build out an organization’s security monitoring program or SOC.
  • Provide incident detection and breach response services to help organizations detect, understand and respond to attacks from even the most sophisticated threat actors.
  • Deliver both formalized as well as on-the-job training to improve the skills of both junior and more senior analysts.
  • Have deep expertise with the NetWitness Platform and can help organizations accelerate and maximize the value attained by using these products for threat detection and response
Sold by NetWitness
Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.


NetWitness world-class global support organization can enhance your security solution with a comprehensive support plan that provides users access to expert advice for questions about installation, implementation, patches, upgrades, product-related issues and much more. NetWitness provides the resources you need to quickly and proactively resolve product-related issues and questions to ensure business continuity.

NetWitness also offers two Personalized Support Services offerings that will take your support experience to the next level. The first, a Designated Support Engineer (DSE), provides you a single POC for all of your support related questions and saves your organization time by having them familiar with your environment.

The second, a Technical Account Manager (TAM), provides you a single POC for all of your NetWitness relationship needs. The TAM will advocate for you on your behalf internally at NetWitness, assist you with escalations and serve as a bridge between your organization and various parties within NetWitness.

For more information about NetWitness Support and Services, see the NetWitness Support page: