Overview
The Trusted Advisor Program (TAP) is a service providing application delivery and security expertise to meet your needs in the way that works best for you. The service includes passes for remote services, enabling you to select the options that align best with your technical or business requirements.
TAP experts have the technical and business knowledge, education, and experience to help architect, deploy, maintain, and optimize F5 solutions. Our experts can help address immediate challenges while adhering to best practices and providing your staff with the insights they need to make the most of the F5 solution.
What Can I Use TAP For?
TAP streamlines your access to the full range of the Professional Services portfolio for any of F5’s branded products (F5® Distributed Cloud Services, F5 BIG-IP®, and F5 NGINX). The portfolio of services includes:
- Solution development
- Service and/or project planning
- Architecture, deployments, and migrations
- Maintenance and configuration activities
- Troubleshooting activities
- Assessments
- Application services
- Programmability/orchestration services
- CI/CD Integrations
- Mentoring and configuration guidance
- Security policy configuration and modifications
You also get access to F5 experts, who possess in-depth knowledge of F5 products, throughout the duration of the 12-month service period. Additionally, you have the ability to exchange TAP services with Education Services Training Units, enabling your staff to gain essential knowledge from F5’s Education Services trainers.
TAP can complement your F5 Support agreement(s) by assisting you with new configurations not covered by your existing agreement. It can also assist you in defining, writing, and maintaining application delivery and security rules, helping to optimize your application delivery infrastructure for your applications.
Highlights
- Initiate service requests <ul><li>Need assistance? Make a service request and F5 Professional Services will review your request and schedule the service as quickly as possible (based on availability).</li></ul>
- Access to multiple service capabilities <ul><li>Access to all F5 Professional Services capabilities for F5 products, including architect services, deployments, maintenance services, operational services, optimization services, and workshops.</li></ul>
- Enjoy 12 months of direct access <ul><li>You’ll have direct access to submit service requests to technical experts for scheduling during the service period of 12 months.</li></ul>
Details
Pricing
Custom pricing options
Legal
Content disclaimer
Support
Vendor support
Please contact us for more information about ordering this service or how F5 can assist you to meet your business and technical needs.