Listing Thumbnail

    Chatwoot: Customer Experience Platform by Optick

     Info
    Sold by: Optick 
    AWS Free Tier
    This product has charges associated with the provision and deployment of the application and AMI support. Chatwoot is a delightful customer relationships, at scale. It gives you all the tools to manage conversations, build relationships and delight your customers from one place. Chatwoot is a multi-channel customer experience platform for businesses, big and small. Alternative to Zendesk and Salesforce Service Cloud.
    Listing Thumbnail

    Chatwoot: Customer Experience Platform by Optick

     Info
    Sold by: Optick 

    Overview

    This is a repackaged open source software product wherein a fee is applied for the deployment of the application and AMI support and compliance. Chatwoot is an open-source customer engagement platform that allows businesses to manage their customer interactions across various channels. It provides tools for live chat, email support, social media messaging, and more, enabling companies to centralize and streamline communication.

    Highlights

    • Cost-effective Open-source alternatives are often more affordable compared to proprietary platforms.
    • Flexibility: Self-hosting ensures better control and security.
    • Community driven: Being open-source allows for continuous development and contributions from the community.

    Details

    Sold by

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Typical total price

    This estimate is based on use of the seller's recommended configuration (t2.medium) in the US East (N. Virginia) Region. View pricing details

    $0.071/hour

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Chatwoot: Customer Experience Platform by Optick

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (30)

     Info
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t1.micro
    $0.025
    $0.02
    $0.045
    t2.nano
    $0.025
    $0.006
    $0.031
    t2.micro
    AWS Free Tier
    $0.025
    $0.012
    $0.037
    t2.small
    $0.025
    $0.023
    $0.048
    t2.medium
    Recommended
    $0.025
    $0.046
    $0.071
    t2.large
    $0.025
    $0.093
    $0.118
    t2.xlarge
    $0.025
    $0.186
    $0.211
    t2.2xlarge
    $0.025
    $0.371
    $0.396
    t3.nano
    $0.025
    $0.005
    $0.03
    t3.micro
    AWS Free Tier
    $0.025
    $0.01
    $0.035

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp2) volumes
    $0.10/per GB/month of provisioned storage

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    n/a

    Additional details

    Usage instructions

    User Instructions: Launch the product and wait until the instance is provisioned and is fully running. Be patient until all checks have passed. The UI will be accessible at http://your-instance-IPv4:3000  Follow the Chatwoot instructions and create your account.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Similar products

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    No customer reviews yet
    Be the first to write a review for this product.