Overview
Skillsminer is an AI-driven Workforce Intelligence and Skills Analytics platform that helps organisations understand, develop, and optimise their workforce capabilities. Built for transformation, it equips HR leaders, people functions, and business executives with real-time intelligence to deploy capability where it’s needed most. By connecting people, data, and opportunity, Skillsminer transforms workforce planning, talent mobility, and organisational agility into measurable, data-led advantages.
AI integration into workforce management represents a fundamental shift in how organisations address HR challenges. Skillsminer enables this by embedding AI into the fabric of workforce planning and decision-making. It moves beyond reactive processes to deliver predictive, data-driven insights that enhance productivity, optimise resources, and align human potential with business strategy.
Skillsminer analyses job roles, CVs, qualifications, and learning data using advanced AI to provide a complete, real-time view of workforce skills at individual, team, and organisational levels. Its models identify hidden and transferable skills, assess workforce readiness, and reveal where human skills can be augmented or automated. The platform also highlights which tools, tasks, and workflows can be optimised — moving beyond traditional analytics into AI-powered productivity transformation.
It integrates with existing HRIS, ATS, LMS, and business intelligence systems, unifying fragmented workforce data into a connected intelligence layer. Its API-driven architecture ensures scalability, interoperability, and secure data exchange across enterprise environments.
Skillsminer goes beyond traditional skills tools by turning insights into action. Its intelligent recommendation engine provides personalised learning pathways, targeted reskilling, and adaptive recruitment strategies. Organisations can identify internal mobility opportunities, support succession planning, and reduce reliance on external hiring while improving engagement and retention through transparent career progression.
Whether supporting digital transformation, operational restructuring, or strategic skills forecasting, Skillsminer enables evidence-based decisions. By linking skills data to performance outcomes, it helps leaders measure the impact of workforce development on productivity and business performance.
With secure, cloud-based design and enterprise-grade scalability, Skillsminer serves organisations of all sizes. Its intuitive interface ensures accessibility for HR professionals, line managers, and employees alike — turning workforce intelligence into an everyday capability.
Skillsminer Professional Services helps organisations integrate workforce intelligence and talent analytics alongside their AWS environments. Our team supports customers in connecting Skillsminer data insights with AWS services such as: Core Serverless (AWS Lambda, API Gateway, DynamoDB, S3, EventBridge); Identity & Front-End (Cognito, Amplify); AI & Machine Learning (Amazon Bedrock for foundation models with Guardrails); Containerisation (ECS, EC2, Application Load Balancers, Auto Scaling Groups); Security & Monitoring (CloudWatch, CloudTrail, GuardDuty, Security Hub, KMS); Backup & Recovery (AWS Backup, Elastic Disaster Recovery, S3 multi-AZ storage); and Global Performance (CloudFront, Global Accelerator).
Highlights
- Identify internal talent and create a connected skills ecosystem that enables data-driven workforce development and mobility.
- Enhance workforce planning and decision-making through real-time skills insights and AI-powered forecasting.
- Boost employee engagement and career pathing with personalised learning and transparent progression opportunities.
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Support Contact Email: hello@skillsminer.ai Support Portal: https://www.skillsminer.ai/contact
Support Overview Skillsminer provides comprehensive customer support designed to ensure a smooth onboarding experience and ongoing success with the platform. Our dedicated support team is available during standard UK business hours (Monday to Friday, 09:00 to 17:00 GMT), with extended coverage options available for enterprise customers.
Customers have access to a secure online support portal where they can raise and track tickets, browse knowledge base articles, and access product documentation and FAQs. Each request is categorised by priority, ensuring that critical issues are escalated and resolved swiftly in line with our defined Service Level Agreements (SLAs).
In addition to technical support, customers benefit from access to an experienced customer success team who provide guidance on best practice, user adoption, and product optimisation. Regular updates, release notes, and training materials are available to help users make the most of new features and capabilities.
For enterprise and public sector clients, Skillsminer offers enhanced support options including dedicated account management, quarterly performance reviews, and proactive service monitoring.
Our goal is to ensure every customer gains maximum value from their investment, supported by a responsive, knowledgeable, and friendly team committed to their success.