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    Omnichannel Retail Data Modernization & Governance Framework

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    Sold by: Dedalus 
    Accelerate retail transformation with a modern AWS-based data platform that unifies ERP, POS, and e-commerce data into a scalable, governed, and real-time analytics environment. The solution enables omnichannel visibility, customer insights, compliance with LGPD, and seamless scalability during peak events such as Black Friday, supported by 24/7 managed services for continuous optimization, monitoring, and governance.

    Overview

    Retail organizations generate large volumes of data across ERP, POS, e-commerce, and customer engagement platforms, yet many still operate with fragmented legacy environments that limit visibility, scalability, and business agility. This offering provides an end-to-end Data Modernization solution that transforms legacy systems into a scalable, cloud-native data platform on AWS, enabling real-time analytics, stronger governance, and faster business decision-making.

    The solution centralizes data from multiple sources into a modern AWS Data Lake architecture built on Amazon S3, AWS Glue, AWS Lake Formation, and Amazon Athena. By leveraging serverless services and automated data pipelines, organizations can improve data accessibility, reduce operational complexity, and accelerate time-to-insight while maintaining governance and compliance aligned with LGPD requirements.

    Designed for omnichannel retailers, the platform enables real-time visibility into sales, inventory, and customer behavior across physical and digital channels. Organizations can improve forecasting, optimize inventory management, personalize customer experiences, and respond more effectively to changing market demands. The architecture is built to automatically scale during peak retail events such as Black Friday, supporting significant increases in transaction volumes without manual intervention.

    A core component of the solution is the modernization of legacy data environments through automated ingestion, transformation, and governance processes. Data is organized into structured layers that improve quality, security, and analytical performance while reducing query and storage costs. Governance policies implemented through AWS Lake Formation provide centralized access control, auditability, and data lineage visibility.

    The engagement follows a structured methodology that includes assessment, architecture design, migration planning, implementation, testing, and production deployment. Customers receive a fully operational data platform, governance framework, monitoring capabilities, and cost optimization recommendations.

    To maximize long-term value, the solution can be complemented by 24/7 Managed Services, providing continuous monitoring, operational support, governance oversight, and ongoing optimization. The result is a secure, scalable, and cost-efficient data platform that enables retailers to accelerate innovation, improve operational efficiency, and create a strong foundation for advanced analytics and AI initiatives.

    Highlights

    • Modernize retail data environments with a scalable AWS-native Data Lake that unifies ERP, POS, and e-commerce data into a single source of truth. Enable real-time analytics, omnichannel visibility, LGPD-compliant governance, and seamless scalability for peak events such as Black Friday. Delivered with automated data pipelines, serverless architecture, and optional 24/7 managed services for continuous optimization and operational excellence.

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    Deployed on AWS
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    Support

    Vendor support

    Dedalus provides specialized support , including: Email support: [suporte@dedalus.com.br  ] Phone support: [+55 (11) 3049-0150] Response SLA: within 1 business day for critical tickets.